- Must have knowledge on HIPAA, EMR, EHR & Medical Terminologies.
- Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.
- Enter Log medical record requests into MRO database.
- Provide excellent customer service by being attentive and respectful.
- Understand customer request and follow-through as promised & have to be proactive in identifying client concerns or problems.
- Address all incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
- Have to review requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database.
- When required, respond to walk-in customers requesting ROI information and log information provided by customer into MRO database.
- Maintain confidentiality, security and standards of ethics with all information.
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Release of Information Specialist - Bengaluru, India - Tech Mahindra
Description
Dear Candidate,
Tech Mahindra is Hiring for Release of Information (Healthcare) - Semi Voice process - ONLY IMMEDIATE JOINERS.
Job Description:
Eligibility Criteria:
Education: Graduates and Post Graduates from Science background.
Work location: Bangalore – Electronic city – Tech Mahindra Campus
Flexibility: 24/7 with 2 rotational Off
2-way cab facility
Salary: Best in Market
Interested candidates can share your resume to