- Develop & deliver engaging training programs on P&C claims processes, regulations, & software.
- Train new hires & upskill existing employees on claims handling, investigation, & adjudication.
- Partner with subject matter experts to ensure training accuracy & relevance.
- Evaluate trainee performance & provide personalized feedback.
- Stay updated on industry trends & adapt training programs accordingly.
- 2+ years' experience training claims professionals in P&C insurance.
- Proven ability to develop & deliver effective training programs.
- Strong knowledge of P&C claims processes, regulations, & best practices.
- Excellent communication, presentation, & interpersonal skills.
- Passion for adult learning & development.
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Lead Trainer - Bengaluru, India - 2coms
Description
About ClientOur Client is a multinational BPO player, assists companies with customer service, back-office tasks, and tech support. Operating in 19 countries with 44 delivery centers, they serve diverse industries like telecom, healthcare, and banking. Client utilizes AI and automation for efficiency, but their core strength lies in a 50,000+ employee workforce trained in various domains. This blend of tech and human touch positions them as a key player in the BPO landscape
We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.
Lead – New Hire Training .
Location - Bangalore, Centennial, Whitefield
Shift - US
Responsibilities:
Qualifications:
The incumbent must have training experience in claims processing for a Property and Casualty Insurance vertical.
This is an individual contributor role.
Rotational US shifts
The batch starts on 25 March 2024., need immediate joiners applicants.