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    Cloud Engineer - tamil nadu, India - WPP

    WPP
    WPP tamil nadu, India

    3 weeks ago

    Default job background
    Marketing / Advertising / Public Relations
    Description
    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
    Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.
    We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

    WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN.

    Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100.

    WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.


    Why we're hiring:


    The role is responsible for overseeing operations support for cloud services through monitoring, incident response, and incident resolution for production applications and infrastructure deployed in the cloud environment.


    What you'll be doing:
    The role oversees that cloud infrastructure is monitored and provide support when issues occur.
    Ensures that cloud infrastructure is checked to maintain availability and ensure performance SLAs are met and performance tuning and runbook tasks are carried out when needed
    Ensures there is adequate response to incidents and escalates them to the other teams as required.
    The role will own root cause analysis of incidents.
    Mange the operations shifts on a 24 x 7 basis as required.
    You will act as a cloud engineer covering one or more cloud platforms and related technologies for the Cloud Hub

    You will be responsible for maintaining the cloud hub operations, this includes the Cloud portal administration, Automation and monitoring configuration.

    Configuration and infrastructure management with tools like Terraform.
    Executing and troubleshooting PAAS and IAAS related issues
    Development of and continual improvement of automation and procedures
    Analysing and supporting infrastructure in Azure, AWS and GCP
    Monitoring system performance and recommend corrective action.
    Documenting current environment and ongoing maintenance of documentation
    Collaborate with product owners, developers, and support staff to ensure continuous and reliable delivery of service.
    Vulnerabilities and Audit remediation.
    Windows or Linux Administration.

    What you'll need:
    Completed training in Azure, AWS and GCP Fundamentals
    Hands-on experience in IT Operations and support
    Understanding of Enterprise IT management frameworks (e.g. ITIL v4 processes)
    Good architecture practice such as the AWS Well Architected Framework
    Understanding of Infrastructure as Code
    Experience in Continuous Integration and Continuous Deployment methodologies
    Experience in monitoring and alerting for IT applications and platforms
    Experience troubleshooting Operating System and Application issues
    Strong, creative problem solving and analytical in nature
    Self-motivated, energetic and tenacious and working well under pressure
    Ability to multi-task and prioritize deadlines is a must
    Good verbal and written communication and documentation skills with close attention to detail and accuracy
    A keen interest in new technologies and willingness to research and self-study to keep technical skills relevant
    Skilled in building a strong rapport with customer and internal support teams in a managed services environment.

    Who you are:

    You're open :
    We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views


    We are accepting:
    of new ideas, new partnerships, new ways of working.

    You're optimistic :

    We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities.


    We approach all that we do with conviction:
    to try the new and to seek the unexpected.

    You're extraordinary:
    we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

    What we'll give you:
    Passionate, inspired people – We promote a culture of people that do extraordinary work.

    Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

    Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

    WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability.

    We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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