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    Microsoft Dynamics CRM Technical Lead - Bengaluru, India - Connectio IT Pvt Ltd

    Connectio IT Pvt Ltd
    Connectio IT Pvt Ltd Bengaluru, India

    1 week ago

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    Description

    Responsibilities :

    • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.
    • Being responsible for development, quality delivery, deployment and support of CRM platform and related applications.
    • Work cooperatively in a team environment.
    • Remain flexible on changing workloads.

    Implementation and Support :

    • Supports, and manages aspects of business applications implementations.
    • Supports Technical Leads, Developers and QA by providing technical functional clarifications and setting expectations with team and client.
    • Monitors project progress by tracking risks, actions, issues, decisions, and other activities
    • Liaising with onshore and offshore development teams to deliver solutions.
    • Responsible for collaboration with client teams to understand the business requirements and translate it to solutions ensuring that design is in line with the business requirements.
    • Be involved in analysis and design phases of a project, participate in application design sessions and make solution recommendations.
    • Deep knowledge of D365 CRM modules, Power Platform, and Azure.
    • Strong understanding of when to use native features and when it is appropriate to use custom development.
    • Deep understanding of Integration & Data Migration methods/tools within D365
    • Deep knowledge of configuring, customizing and extending CRM applications

    Project Management :

    • Partner with Scrum Master to resolve and escalate impediments, manage risks, assure value delivery and drive program level continuous improvement.
    • Collaborate with Product Owner and Scrum Master being responsible for overall application, project delivery as well as timely application support.

    People responsibilities :

    • Coach, mentor developers and quality analysts ensuring they are modeling the best practices and producing high quality results.
    • Foster teamwork and lead by example.
    • Building a culture of innovation and collaboration.

    Qualifications :

    • BE/BTech/MCA with a sound industry experience
    • Minimum 12+ years of MS Dynamics CRM, Azure & .NET implementation experience
    • Minimum 3+ years of experience managing direct reports or leading developers, QAs.
    • Experience and understanding of Dynamics CRM Sales, Service and Marketing workflows
    • Experience in migrating applications from legacy to D365 CRM
    • Agile practitioner mindset with an understanding of common Agile practices, serviceoriented environments, and iterative development practices.
    • Demonstrated track record of successful ability to manage large and complex software implementations.
    • Proficient in Azure DevOps Boards, Repos, CI/CD pipelines, Solution deployments
    • Experience in Configuring D365 CRM to align with the Organization structure and processes.
    • This includes configuring security roles, business units, users and system settings.
    • Experience in Customizing D365 CRM to meet specific business requirements.
    • This may include creating custom entities, fields, forms, views, business processes, web resources ribbon/sitemap.
    • Experience in Automating D365 CRM workflows, business rules, plugins to automate repetitive tasks and streamline business processes.
    • Experience in Extending D365 CRM with PCF controls, xRM toolkit, SDK, clientside JavaScript, Typescript, ReactJS
    • Experience in Power Apps development with Model Drive Apps and Canvas Apps
    • Experience in Integrating D365 CRM with internal systems Business Central, legacy applications and external systems SQUARE payment, DocuSign, Mailchimp.
    • Experience in Data migration using SSIS Kingsway Soft, Azure Data Factory, Data Lake
    • Experience with advanced web development technologies like MVC, REST, JSON, OData, GraphQL, DDD, CQRS, Serviceoriented, and Microservices Architecture.
    • Preferably from .NET/SharePoint Development background in the early years of career, developing web applications with C#, MVC, Web API, EF, SQL Server
    • Microsoft certifications is a plus MB910, MB210, PL400, PL600, AZ204, AZ305
    • Demonstrated analytical, problemsolving, organizational and interpersonal communication skills.
    )
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