Sr Product Mgr I - Bangalore, India - LexisNexis

Description

Senior Product Manager I

Are you keen to develop your Product Management career?

Do you enjoy building cutting-edge products?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

The Senior Product Manager I will be part of the Global Ecommerce Team that builds and manages ecommerce stores and unassisted channels for LNLP across the globe.

About the Role

This role will work closely with technology and UX teams to deliver on the product roadmap and assist in the program execution. This role will have the opportunity to work with different functions across the organization, including business stakeholders, functional SMEs and other product managers to work on their product development plan.

They will also prioritize and communicate production customer issues and defects based on relevant data for timely resolution and lead demonstrations to key stakeholders at program milestones.

Responsibilities

Customer Focus

• Gathers, evaluates and has a solid understanding of customer use cases.

• Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.

• Creates processes that are adept at recognizing customer needs.

• Aligns/coaches the team to ensure customer needs are met.

• Understands competitors and regulatory environment.

• Segments markets and understands needs of those sub-segments in greater detail.

Data-Driven Decision-Making & Analysis

• Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.

• Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.

• Considers various options to balance complex conflicting priorities.

• Identifies the most important data to consider and sets KPIs, priorities and dashboards.

• Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.

• Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.

Go to Market & Product Marketing Lifecycle

• Develops clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.

• Drafts PR, marketing and sales collateral.

• Develops or supports pricing strategy, if applicable.

• Is independently accountable for portions of launch and strategy execution as assigned.

• Drives process and external communication for products that will be sunsetted, including plan for migrating customers.

• Supports and participates in business strategic planning, contributing to sales and business development strategy.

Product Delivery & Development Lifecycle

• Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.

• Drives key end-to-end lifecycle components, from planning to release.

• Has a thorough understanding of the company's SDLC processes, including agile processes.

• Helps drive solutions for complicated design challenges.

• Writes clear requirements for complex features or products and is responsive to requests for clarifications.

• Manages product without direct supervision, involving manager or other senior leaders only when appropriate.

Strategy & Commercial Acumen

• Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.

• Understands and communicates the need to show a return on investment and prepares an operating budget for the product.

• Uses knowledge of competitors to inform product decisions and roadmaps.

• Writes or supports business cases for investment.

• Understands how to use data to drive commercial decisions and growth opportunities for the product.

Technical Skills

• Understands company technology stack at a high level, for the broader product.

• Utilizes or extend the company's platform and underlying technologies to create new product

features.

• Speaks knowledgably with tech and data counterparts about development approaches in consideration.

• Learns about new technologies to support new product development efforts.

• Is comfortable analyzing data using existing software packages (e.g. Excel).

Requirements

Personal Capability

Practices Self-Development

• Takes ownership of own development and career

• Initiates regular conversations with manager, coach or mentor regarding self-development

• Understands what is required by the business to be successful and maps development plan accordingly

• Learns from success and failures

• Looks to build challenges into current assignments

• Utilizes formal and informal networks effectively

Solves Problems and Analyzes Issues

• Is able to ask effective questions and collect facts from multiple sources in order to solve problems

• Is able to effectively identify and analyze problems and propose solutions

• Effectively manages day-to-day issues and problems without intervention

Innovates

• Develops new ideas to improve process or product, and is able to prepare implementation plans

• Integrates and builds on new ideas from others

• Creates new opportunities by applying different perspectives and challenging the status -quo

• Is recognised as an innovative thinker

Interpersonal Skills

Communicates Powerfully and Prolifically

• Provides clear instructions and direction to others

• Is able to both actively listen to and effectively question to understand another's viewpoint

• Helps others understand situations by communicating business context

Collaboration and Teamwork

• Encourages co-operation between all members of the team

• Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team

• Helps people to resolve conflict

• Identifies and removes barriers to team performance

• Identifies ways for further collaboration across teams

Builds Relationships

• Establishes rapport with others on the team and across teams

• Works effectively with others to get work done

• Treats all individuals with respect

• Handles difficult situations, minimizing conflict

Inspires and motivates others to high performance

• Brings to the group a high level of energy and enthusiasm

• Supports others when they go the extra mile

• Fosters a supportive environment where appropriate coaching, training and development and other resources are provided to increase the competence, morale and confidence of team members

• Takes time to understand individuals holistically, i.e. what is important to them both at work and outside of work

Develops Others

• Shares own specialist skills and knowledge with other members of the team

• Acts as a buddy to new individuals on a team

• Looks for opportunities to provide feedback to others

Focus On Results

Drives for Results

• Communicates expectations clearly

• Follows through on commitments to ensure they are successfully completed and goal are achieved

• Promotes a strong sense of urgency for reaching goals

• Builds commitment in others for their individual and team objectives

Critical Experiences:

• Recognized as full owner of a product or sizable feature of a complex product.

• Released new product or product features to the market, from collaborative conceptualization to execution to post-release management.

• Frequent product customer engagements that lead to positive commercial outcomes.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.

• Enhanced Health Insurance Options: Competitive rates negotiated by the company.

• Group Life Insurance: Ensuring financial security for your loved ones.

• Group Accident Insurance: Extra protection for accidental death and permanent disablement.

• Flexible Working Arrangement: Achieve a harmonious work-life balance.

• Employee Assistance Program: Access support for personal and work-related challenges.

• Medical Screening: Your well-being is a top priority.

• Modern Family Benefits: Maternity, paternity, and adoption support.

• Long-Service Awards: Recognizing dedication and commitment.

• New Baby Gift: Celebrating the joy of parenthood.

• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis Services.