Marketing Associate - Bengaluru, Karnataka, India - Gaiagen Technologies

Gaiagen Technologies

Verified Company

Bengaluru, Karnataka, India

6 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Positions:

1 Location:
Bangalore Business Support Office
Position: Marketing Associate (E-commerce)**
Number of vacancies: 1

Required Qualification

Graduates (preferably) with at least 2 to 3 years of experience in a similar profile
Experience in Customer Care Management/ Client Relationship Management/ Lead Generations.
Experience in Managing Ecommerce marketplaces.
Language proficiency in English, Hindi & Kannada.
Managing online marketplaces (E.g., Amazon, Flipkart, etc.)
Manage marketplace billing & reconciliations.
To oversee timely scheduling, dispatch, delivery and returns of all orders.
Manage all issues with marketplaces regarding order scheduling, dispatch, delivery, returns, refunds, and billing.
Coordinate with marketplaces for reimbursement of any fee claims.
Management of Company Estore
Oversee inventory management on Estore.
Oversee and manage any issues with order delivery.
Resolve any issues with the help of the Estore platform help centre.
Resolve issues with the payment gateway if any.
Manage website platform, payment gateway billing & reconciliation.
Customer Care Management:
Manage inbound leads and clients.
Manage complaints, and queries from customers.
Lead generation through research and outbound calls.
Coordinate and assist the sales team in resolving all queries within a timeframe.
Data analytics & management of marketing and sales department reports
Management of marketing department expenses and record them.
Interdepartmental coordination for order management.
Interdepartmental coordination for marketing & salesrelated activities.
Stakeholder management.

Skill & Attributes:
Good Coordination skills, follow-ups, data analytics, reporting and MIS.

Other information

Equality Statement

Conflict of Interest

Selection Process