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    Global Technical Consultant - Mumbai, India - Ecolab

    Ecolab
    Ecolab Mumbai, India

    3 weeks ago

    Ecolab background
    Full time
    Description
    JOB DESCRIPTION

    Purpose of the Job:

    At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical knowledge focused on ensuring product quality and safety in the cleaning and contamination control areas while improving operational efficiency.

    Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact the achievement of growth targets.

    Position Purpose:

    The Global Technical Consultant (GTC), strategic team role is a senior position, with responsibility for the global technical service provision for Life Sciences in alignment with the Life Sciences Division goals. The GTC member is responsible for enhancing the Life Sciences total solutions offer and accelerating the sales cycle through providing expert technical services.

    The GTC strategic work requires a high degree of internal cross-functional collaboration to provide GTC resources in a way that directly supports the achievement of business grow, gain, and retain goals. The GTC strategic team member must proactively collaborate internally with leadership in sales (including Corporate Accounts), finance, marketing, RD&E and other areas as required to maximize the customer value proposition. Externally, this role will be responsible for liaising and partnering with industry bodies, KOLs, and global corporate pharmaceutical accounts.

    The GTC strategic team role also supports the thought leadership team by providing industry insights, identifying, and communicating market trends and change drivers, actively seeking out case study examples and supporting with the creation of technical materials (articles, technical statements and guidance documents, webinar/seminar presentations and other visual and social media materials and content) when required.

    This role will be EU (European Union) based with responsibilities including liaising with customers and the sales team and traveling to international customer sites as needed.

    Key Responsibilities of the Job:

    This individual will have a strong understanding of the Ecolab Life Sciences business (financials, growth drivers, customer segmentation) and the markets it serves.

    In addition, this role serves as an important advisor to division leadership and ambassador of the GTC team. The key functions of the role include (but are not limited to):

  • Providing internal and external consultancy leveraging customer relationships, KOL relationships, membership of professional bodies.
  • Providing corporate account technical services.
  • Executing value add technical services to drive business growth (grow, gain, retain).
  • Monitoring and communicating back both current and prospective customer requirements/ regulatory expectations.
  • Identifying and communicating back any potential for product development.
  • Supporting marketing campaign execution
  • Creation of content to engage customers and generate leads – articles, technical statements and guidance documents, webinar/seminar presentations, visual and social media content (videos, podcasts, Q&As) as required.
  • Maintaining and developing strategic technical partnerships ., Eurofins, Hyde, Leucine

    • Basic Qualifications:

  • Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in Microbiology
  • Previously worked in a senior Quality Assurance or Microbiology role within the pharmaceutical industry
  • Experience in understanding/troubleshooting of cleanroom operations (CAPAs)
  • Ability to travel 50%+ of time within Europe and ROW as required.
  • Clean driver's license and ability to apply for travel visas without restrictions.
  • Excellent oral and written communication skills, interpersonal and problem-solving skills

    • Preferred Qualifications:

  • Master's degree (MSc or equivalent) in Life Sciences, preferably in Microbiology/Chemistry/Biotechnology
  • Demonstrated proficiency with internal or external auditing.
  • Knowledge/experience of change control processes
  • Ability to take initiative, work independently and prioritize multiple projects with strong follow-through.
  • Flexibility to work on and control different projects at the same time while still meeting set deadlines.
  • Good knowledge of EN (European Norm)/ AOAC (Association of Official Analytical Chemists) disinfectant efficacy standard test methods and mode of action of disinfectants
  • Previous experience in multiple GMP (Good Manufacturing Practices) production sites
  • Experience with validation or introduction of HPV (through material transfer/isolators/excursion responses)
  • Experience with projects around isolator qualification
  • Knowledge of, or experience with cleaning/sanitisation validation of product contact equipment for Pharma and/or Personal care
  • Understanding regulatory compliance frameworks (., EMA, MHRA, FDA, HPRA)
  • Fluent second language

    • No immigration or relocation sponsorship available for this opportunity

    Our Commitment to Diversity and Inclusion

    Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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