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    Sr Technical Consultant - Mumbai, India - Orange Business Services

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    Description
    about the role

    Major & Critical Incident Management
    Participating in Build Projects
    Supporting Run Projects
    Change & Operational Chaneg Management
    Coordinating with OEM \ Vendor \ Third Party and working on reslution of issues
    ensuring Service Delivery as Per agreed SLA
    Initiatives taking on Learning New Technology \ Certifications to meet oraganisation Goals .
    Participating in preparing and sharing required reports to customer
    Participating in mataining KEDB

    about you

    Handson Experiance on Routing & Switching & wirelss Solutions Such Aruba ,Cisco , Juniper
    Good Experiance on Juniper MIST ,
    SDWAN Technology
    Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
    Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC,link aggregation
    Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets.
    Experience in designing POA for complex Change/Project
    Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank
    experience in handling of Project Implementation
    Knowledge on NMS & troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.)
    Understanding of ITIL & best practices.

    additional information


    Certified :

    SDWAN
    Juniper MIST

    contract

    Regular

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