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Branch Manager Loan Sector - Chennai, India - Kaarlo Training & HR Solutions Pvt. Ltd.
Description
To work as manager for thebranch and generate revenues with optimum utilization of availableresources and would also be responsible for building the team ofdevelopment managers and PFA s motivating mentoring and guiding theteamToAchieve the desired revenue targets and persistency targets for thebranch
Torecruit an effective and efficientteam.
ToHandle first level Complaints of Employee PFA PolicyHolders
ToPlan for daily monthly and yearlyactivities
ToConduct and Monitor branch activities on dailybasis.
Toprovide Training and inputs to theteam.
Tomaintain the desired productmix
ToInteract with senior management for the resolution of criticalissues.
Requirements
Ensuresales volumes for multiple products sourcing quality &underwriting diligence to meetsalestargetswhile controlling delinquencies andfrauds
Provide superior customerexperience
Manage TAT s on credit &processing
Minimize pre & post disbursaldiscrepancies
MonitoringPerformance
Monitoring Branch performance in terms of key driversi.e.
Contributed Value....Volumes / Profitability / Expenses /Losses
EmployeeRetention
EmployeeProductivity
Customerexperience
Monitor individual performance of each employee continuously workto maximizeproductivity
PeopleManagement
Motivate and develop branchteam
Drive branch team toexcel.
Manage and mentor the team and keep attrition of branch stafflow
Conduct regular meeting with branchstaff
Provide open and honest feedback and ask forfeedback.
78Years experience with at least 4 years in RetailAssets
Ability to plan &execute
Strong interpersonal skills and leadershipability
Ability to create professional work culture that encouragesenthusiasm and teamspirit
Understanding of credit risks & operationalrisks.
Ability to manage and implement change by taking completeownership
Benefits
Salary:upto10LPA
Ensure sales volumes for multiple products, sourcing quality &underwriting diligence to meet sales targets while controllingdelinquencies and frauds Provide superior customer experienceManage TAT s on credit & processing Minimize pre & postdisbursal discrepancies Monitoring Performance Monitoring Branchperformance in terms of key drivers i.e.
ContributedValue....Volumes / Profitability / Expenses / Losses EmployeeRetention Employee Productivity Customer experience Monitorindividual performance of each employee, continuously work tomaximize productivity People Management Motivate and develop branchteam Drive branch team to excel.
Manage and mentor the team andkeep attrition of branch staff low Conduct regular meeting withbranch staff Provide open and honest feedback and ask for feedback.7-8 Years experience, with at least 4 years in Retail AssetsAbility to plan & execute Strong inter-personal skills andleadership ability, Ability to create professional work culturethat encourages enthusiasm and team spirit Understanding of creditrisks & operational risks.
Ability to manage and implementchange by taking complete ownership