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    Branch Manager Loan Sector - Chennai, India - Kaarlo Training & HR Solutions Pvt. Ltd.

    kaarlo training & hr solutions pvt. ltd. background
    Description
    To work as manager for thebranch and generate revenues with optimum utilization of availableresources and would also be responsible for building the team ofdevelopment managers and PFA s motivating mentoring and guiding theteam

    ToAchieve the desired revenue targets and persistency targets for thebranch

    Torecruit an effective and efficientteam.

    ToHandle first level Complaints of Employee PFA PolicyHolders

    ToPlan for daily monthly and yearlyactivities

    ToConduct and Monitor branch activities on dailybasis.

    Toprovide Training and inputs to theteam.

    Tomaintain the desired productmix

    ToInteract with senior management for the resolution of criticalissues.

    Requirements

    Ensuresales volumes for multiple products sourcing quality &underwriting diligence to meetsales

    targetswhile controlling delinquencies andfrauds

    Provide superior customerexperience

    Manage TAT s on credit &processing

    Minimize pre & post disbursaldiscrepancies

    MonitoringPerformance

    Monitoring Branch performance in terms of key driversi.e.

    Contributed Value....Volumes / Profitability / Expenses /Losses

    EmployeeRetention

    EmployeeProductivity

    Customerexperience

    Monitor individual performance of each employee continuously workto maximizeproductivity

    PeopleManagement

    Motivate and develop branchteam

    Drive branch team toexcel.

    Manage and mentor the team and keep attrition of branch stafflow

    Conduct regular meeting with branchstaff

    Provide open and honest feedback and ask forfeedback.

    78Years experience with at least 4 years in RetailAssets

    Ability to plan &execute

    Strong interpersonal skills and leadershipability

    Ability to create professional work culture that encouragesenthusiasm and teamspirit

    Understanding of credit risks & operationalrisks.

    Ability to manage and implement change by taking completeownership

    Benefits

    Salary:
    upto10LPA


    Ensure sales volumes for multiple products, sourcing quality &underwriting diligence to meet sales targets while controllingdelinquencies and frauds Provide superior customer experienceManage TAT s on credit & processing Minimize pre & postdisbursal discrepancies Monitoring Performance Monitoring Branchperformance in terms of key drivers i.e.

    ContributedValue....Volumes / Profitability / Expenses / Losses EmployeeRetention Employee Productivity Customer experience Monitorindividual performance of each employee, continuously work tomaximize productivity People Management Motivate and develop branchteam Drive branch team to excel.

    Manage and mentor the team andkeep attrition of branch staff low Conduct regular meeting withbranch staff Provide open and honest feedback and ask for feedback.7-8 Years experience, with at least 4 years in Retail AssetsAbility to plan & execute Strong inter-personal skills andleadership ability, Ability to create professional work culturethat encourages enthusiasm and team spirit Understanding of creditrisks & operational risks.

    Ability to manage and implementchange by taking complete ownership


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