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AVP Services
Found in: Talent IN C2 - 10 hours ago
HRhelpdesk Noida, IndiaJobspecification · Shouldbe a go getter and be at ease withtravelling. · Selfmotivatedachiever and shall be able to lead a team of 1000 across thecountry. · Excellentcommunication and interpersonalskills. · Leadershipskills business forecasting skills team builder & amotivator. · ...
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AVP – IT Sales
Found in: Talent IN C2 - 4 days ago
Cyfuture Noida, IndiaJob Responsibilities · Drive sales growth through the creation of a government strategy, sales management and strategic leadership. · Ensure achievement of company sales targets, growth in profits and expansion of markets. · Responsible for Revenue generation from Government Sal ...
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VP/AVP Engineering
Found in: Talent IN 2A C2 - 2 days ago
ImpactQA Noida, IndiaCompany Description · Featured by Everest Group among the top QA companies to watch out for, ImpactQA is a global software testing and quality assurance consulting company that provides services such as Quality Engineering, AI-based Test Automation, Performance Engineering, Secur ...
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VP/AVP Engineering
Found in: Talent IN 2A C2 - 1 day ago
ImpactQA Noida, IndiaCompany Description · Featured by Everest Group among the top QA companies to watch out for, ImpactQA is a global software testing and quality assurance consulting company that provides services such as Quality Engineering, AI-based Test Automation, Performance Engineering, Secur ...
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AVP- Insurance Analytics
Found in: Talent IN 2A C2 - 3 days ago
Genpact Noida, IndiaWith a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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AVP - Legal Outsourcing Practice
Found in: Talent IN 2A C2 - 4 days ago
WEN Noida, IndiaRequirements: · - Practice / Operating Lead: Strong Business Development, Leadership, and Program Management experience (minimum of 15 years), supplemented by direct operational, process, and domain expertise (Legal). Is a qualified Attorney. · - Domain Expertise: Mandatory direc ...
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AVP - Customer Success (Conversational Messaging)
Found in: Talent IN C2 - 4 days ago
Sinch Noida, IndiaDo you imagine yourself working with largest brands and champion the success of the customers for a platform that touches the lives of millions. Here is an opportunity to test your product, business acumen and customer connect nerves. Sinch, a 2nd largest CPaaS and messaging prov ...
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AVP - Group Risk IVU Team - Wholesale Banking
Found in: Talent IN 2A C2 - 3 days ago
Trailblaze CareerPaths Global Private Limited Noida, IndiaAVP · Role: · This role will be part of Group Risk IVU team Provide independent review (IR) and challenge of all quantitative and qualitative processes categorized as models (Liquidity Risk and Funding, other Treasury models, Operational Risk, Stress Test etc.) under the MRM fra ...
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AVP - Finance
Found in: Talent IN C2 - 10 hours ago
Quicksort Solutions Pvt. Ltd. New Delhi, India Full timeSkills & Qualifications: · Job Role: Asst. Vice President - Finance · Qualification: CA / CA Inter / CFA / CMA / ICWA · Total Experience: Minimum 10 years, experience in NBFC preferred. · Key Skills: · Ability to forecast financial statements in accordance with IND-AS norms. · Co ...
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AVP - Client Servicing
Found in: Talent IN 2A C2 - 4 days ago
Vouchagram India Pvt Ltd New Delhi, IndiaKey Result Areas · Responsible for New BD and cross-selling /upselling the existing clients · Understanding and driving the technical execution - Coordination between technical teams of GyFTR and Partner Clients for API integration. · Negotiations with Finance teams of Partner ...
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AVP Tech
Found in: Talent IN C2 - 10 hours ago
Oolka Gurugram, India Full timeAbout the role: · We are hiring a Rockstar AVP of Engineering to mentor and lead the growing Sova technology and product teams. If you are passionate about technology, love building delightful products, and thrive on working in high-growth environments, then this is your chance t ...
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AVP - Sales
Found in: Talent IN 2A C2 - 2 days ago
FieldAssist Gurugram, IndiaWe're looking for experienced B2B SAAS Consultative Sales Professional to join our pace-setting, dynamic and very passionate team. This is a very critical role in the Sales leadership team with the ability to strategize and also lead from the front. As a 'Proud Partner to Great B ...
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com - AVP - Marketing
Found in: Talent IN 2A C2 - 2 days ago
Collegedunia Gurugram, IndiaAbout your new company · Collegedunia is an education portal, that matches students with the best colleges in India and abroad. We help in college research, exam prep tips, and application process & also provide insights into on-campus life. Launched in 2014, we are the highest-r ...
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AVP - Customer Success
Found in: Talent IN 2A C2 - 2 days ago
FieldAssist Gurugram, IndiaAs AVP - Customer Success is a leadership position involves fostering a deep comprehension of FA's SaaS product line and solutions, as well as grasping various customer use cases to enhance customer engagement. Your primary responsibilities will revolve around optimizing the enti ...
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AVP / VP, Investment Counsellor (MFO)
Found in: Talent IN C2 - 10 hours ago
MONEYLICIOUS INVESTMENTS AND CONSULTING SERVICES PRIVATE LIMITED New Delhi, India Full timeA new age, focused Asset Management and Financial Advisory Platform that aims to provide clients with transparent, cost-efficient and unbiased solutions is hiring AVP/VP (MFO) · The incumbent will be responsible for generating revenue and volumes from our customers through the RM ...
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AVP- Digital Planning
Found in: Talent IN 2A C2 - 4 days ago
Publicis Groupe Gurugram, IndiaWe are looking for prospective candidates having an experience in Digital Planning between 12-17 yrs for Guragon location - PublicisGroupe · About PublicisGroupe · Publicis Groupe, founded in 1926, is the world's third largest communications group. Known for its world-renowned cr ...
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AVP- Digital Planning
Found in: Talent IN 2A C2 - 1 day ago
Publicis Groupe Gurugram, IndiaWe are looking for prospective candidates having an experience in Digital Planning between 12-17 yrs for Guragon location - PublicisGroupe · About PublicisGroupePublicis Groupe, founded in 1926, is the world's third largest communications group. Known for its world-renowned creat ...
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Lead Engineer, AVP
Found in: beBee S2 IN - 2 days ago
NatWest Digital X Gurugram, India Full timeJoin us as a Lead Engineer · This is an opportunity for a driven Lead Engineer to join us and support the technical delivery of a software engineering team · You'll be responsible for developing solution design options and explaining the pros and cons to key stakeholders for appr ...
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Software Engineer, AVP
Found in: beBee S2 IN - 4 days ago
NatWest Digital X Gurugram, India Full timeJoin us as a Software Engineer · In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions · We'll look to you to design and engineer software focusing on the customer or user experience as the primary objective · I ...
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Business Analyst, AVP
Found in: beBee S2 IN - 6 days ago
NatWest Group Gurugram, India Full timeJoin us as a Business Analyst · This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function · You'll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to th ...
avp - Noida, India - ICCS
Description
ICCS is looking for AVP Operations for Noida Location, Job description is given below:
Position: AVP Operations
Experience: 10-15 Years
Location: Noida
Notice Period: Immediate – 15 Days
Job description
The primary responsibility for the position is to have extensive interaction with clients from Domestic client facing teams and will be responsible for building the credibility of the team and self. Candidate must work on building and maintaining a high performance team maintains very high aspirations in terms of quality, productivity and accuracy.
Roles and Responsibilities:
• Responsible for the end-to-end operations delivery for the process (Domestic)
• Acts as an interface between the client team and operations delivery team for any day-to-day issues in operations
• Be part of SLA discussion and ensure adherence to SLAs and improve operational performance
• Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc
• Provide coaching and feedback to team members to enable them to improve their performance
• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
• Drive reward and recognition activity on the floor
• Client management
• Ensure compliance with internal policies and procedures, external regulations and information security standards
• Liaise with sales and solution design team to grow the account in similar lines of business
• Create a workforce requirement plan for the engagement when the team is growing and future business is expected
Desired Candidate Profile
• PG / MBA / Graduate with min 12+ Years of overall experience out of which minimum 5 years of team handling experience as Senior Manager Operations/AVP
• Prior Experience of Managing International and Domestic Operations (BPO)
• Client Interaction Experience
• Must have experience in working with a BPO industry in Domestic and international clients.
• Must have acute problem solving skills, consensus building and influencing skills and a strong analytical capability.
• Excellent organizational skills, attention to detail and flexibility as well as the ability to work effectively with global cross-functional teams in a fast-paced environment.
• Excellent process management skills including process design and improvement (basic awareness of lean, continuous improvement concepts)
• Must possess excellent written and verbal English communication skills.
• Must be a team player and also should be target oriented & Leadership Skills & Team Management
