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Telecalling Assistant - Surat, India - Long Way Life Global Mart Pvt Limited
Description
Job RequirementsJob Title: Telecalling Assistant
Company Name: Long Way Life Global Mart Pvt Limited
Location: Surat, Gujarat
Salary: ₹8,000 - ₹10,000/month
Employment Type: Part Time
Job Description:
Long Way Life Global Mart Pvt Limited is looking for dedicated individuals to join our team as Telecalling Assistants. As a Telecalling Assistant, you will play a crucial role in our BPO/Customer Care department by making outbound calls to potential customers, providing information about our products and services, and handling customer inquiries. This is a great opportunity for freshers to gain valuable experience and be a part of a growing organization.
Responsibilities:
Make outbound calls to prospective customers and introduce them to our products and services.
Answer incoming calls from customers and address their queries effectively.
Maintain a record of customer interactions and update the database with relevant information.
Provide exceptional customer service by resolving customer complaints and issues.
Work closely with the sales team to achieve targets and contribute to the company's growth.
Follow up on leads and inquiries to convert them into sales opportunities.
Build rapport with customers and ensure a positive customer experience.
Adhere to established call scripts and guidelines while making calls.
Requirements:
Minimum education level: 10th Standard / SSLC.
No prior experience required; freshers are encouraged to apply.
Good communication skills in Hindi and English.
Customer-focused attitude and ability to handle customer inquiries with professionalism.
Basic computer knowledge and familiarity with CRM software is a plus.
Strong interpersonal skills and the ability to work effectively in a team.
Salary & Benefits:
Monthly salary: ₹8,000 - ₹10,000/month.
Performance-based incentives and rewards.
Comprehensive training and ongoing support.
Flexible working hours for part-time employees.
Opportunity to learn and grow in a dynamic and supportive work environment.
Employment FAQs:
Q: What is the job title?
A: The job title is "Telecalling Assistant."
Q: What is the company name?
A: The company name is "Long Way Life Global Mart Pvt Limited."
Q: Where is the location of the job?
A: The job is located in Surat, Gujarat.
Q: What is the salary offered?
A: The salary offered is ₹8,000 - ₹10,000/month.
Q: What are the requirements for this position?
A: The candidate should have education at the 10th Standard / SSLC level. No prior experience is required; freshers are welcome to apply.
Q: Are there any incentives provided?
A: Yes, performance-based incentives and rewards will be provided.
Q: What are the working hours and days?
A: The job requires working 5 days a week in a Day Shift. Flexible working hours are available for part-time employees.
Q: Is prior experience required for this role?
A: No, this is a fresher-friendly position, and no prior experience is required. Freshers are encouraged to apply.
Q: How can I apply for this job?
A: To apply for this job, please send your updated resume to [email address] or visit our company website and fill out the online application form.
Q: What are the opportunities for career growth in this role?
A: As a Telecalling Assistant, you will have the opportunity to enhance your communication and customer service skills. Based on your performance, there may be opportunities for career advancement within our Customer Care department and other areas of the company. We value employee growth and provide a conducive environment for professional development.
