- Responsibilities:
- Support the EAS solutions hosted on-prem and on the cloud
- Implement standardized processes across teams
- Participate in major incident resolution
- Drive process optimization
- Improve operational metrics
- Communicate effectively with team members and customers through strong verbal, written and interpersonal skills
- Remain flexible to changes in priorities with the ability to multi-task
- Exposure to multiple industry standard ticketing tools
- Knowledge of ITIL processes
- Experience in Incident Management and Problem Management
- Excellent troubleshooting skills
- Ability to multi-task, prioritize conflicting demands
- Exposure to cloud technologies
- A University or college degree in a relevant discipline.
- ITIL Certification
- 5+ years' experience in Application Support
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Lead Consultant
27 minutes ago
ACL Digital Greater Bengaluru Area, IndiaWork Location: Remote · Please share your updated profile to · Good experience in ADP Celergo · Validate and approve configuration and setup · Drive data collection process in required format · Validate data conversion results · Support data cleanup and collection · Drive ...
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Genpact bangalore, IndiaGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our p ...
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
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Lead Consultant
38 minutes ago
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Lead Consultant
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Lead Consultant
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Application Support Lead Consultant - bangalore, India - Conduent Business Services
Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.