Receptionist - Hyderabad, Telangana, India - Hivespace

Hivespace

Verified Company

Hyderabad, Telangana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Job Title:
Receptionist - Business Center (1+ Years of Experience)

Key Responsibilities:

Client Interaction:

Greet and welcome clients, visitors, and guests with a positive and professional demeanor.
Assist clients with inquiries, requests, and information about the business center's services.
Handle incoming calls, redirecting them to the appropriate staff or departments.

Administrative Support:

Assist in administrative tasks, including scheduling appointments, managing meeting room bookings, and handling mail and packages.
Maintain accurate records of client information and reservations.

Facilities Coordination:

Coordinate with the facilities and operations team to address client requests related to office space, equipment, and amenities.
Ensure the common areas are clean and wellmaintained.

Event Support:

Assist in the planning and coordination of events, workshops, and meetings hosted at the business center.
Set up event spaces and provide support during events.

Client Services:

Build positive relationships with clients, providing a welcoming and inclusive environment.
Address client concerns and feedback, escalating issues when necessary.

Qualifications and Skills:

High school diploma or equivalent. Additional education or certification in hospitality or customer service is a plus.
Minimum of 1 year of experience in a receptionist or customer service role, preferably in a business center or hospitality setting.
Excellent communication skills, both verbal and written.
Professional appearance and demeanor.
Strong organizational skills and the ability to manage multiple tasks.
Proficiency in using office software and communication tools.
Customerfocused mindset and a genuine desire to assist clients.
Problemsolving abilities to handle various situations at the front desk.
Adaptability to work in a fastpaced and dynamic environment.
Friendly and approachable personality.