Desktop Support - New Delhi, India - PC Solutions

PC Solutions
PC Solutions
Verified Company
New Delhi, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

DEPARTMENT -
Service:


Experience: 2+ yrs.

Job Location:
New Delhi, Gurugram, Bangalore

Desired Experience:
Technical Support

No


Of Position:
2 Position**- Good Technical skill on Windows/MAC platform.

  • Good knowledge of Outlook and Slack configuration.
  • Knowledge of Wi Fi configuration

Deliverables:


  • Provide support to Desktops, Printers, and other peripherals etc. either on field or remotely desktop support
  • Onsite support, and support for Remote sites and workfromhome computing
  • Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents
  • Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed
  • Reinstallation of the antivirus packages corrupted or deleted by the users
  • Installation / Reinstallation of mail client software on users' desktops/Laptops
  • Configuration of client's PC
  • Day to day troubleshooting activities
  • Help in upgrade the version of Mailing software
  • Onsite filed support End user device h/w, and desktop software distribution
  • Reimage of Asset as per requirement.
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