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    Google Workspace - Bengaluru, India - Hiretek

    Hiretek
    Default job background
    CDD, Other, Full time
    Description
    • Experience in Production support- Incident management, Problem management, Root Cause analysis, Ticket analysis and reporting
    • 24X7 support experience
    • Working experience of L1 support ( accepting ticket, resolving the same)
    • Connect and SAML 2.0 identity providers and service providers
    • Troubleshoot configuration issues using SCIM for provisioning user identities and attributes
    • Excellent communication skills Both Oral and written
    • Gmail Configuration, POP, Knowledge of SPF, DKIM and DMARC
    • Configuring of email services through (SMTP, IMAP, POP3, Exchange)
    • Gmail Migration
    • Configuring and troubleshooting in G-Suite (Google) DNS Panel. Add MX record, DMARC, DKIM and mail subscription.
    • working knowledge of Google Vault
    • working knowledge of G-Control App
    • Production support
    • 2+ years of experience preferred


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