Customer Service Representative - Ahmedabad, India - IBT: Empowering Your Business with Technology

IBT: Empowering Your Business with Technology
IBT: Empowering Your Business with Technology
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Minimum 1-year call center experience.

  • Strong written & spoken communication skills in English.
  • Should have good typing skills.
  • Flexible to work in rotational shifts.
  • Answering calls from customers professionally and responding to customer inquiries and complaints.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Handling and resolving customer complaints on offered services.
  • Follow call script & etiquette.
  • Providing information on the services offered.
  • Escalating inquiries to respective departments or supervisor as & when needed.
  • Adhering to all company policies and procedures.
  • Available to start immediately.

Job Types:
Full-time, Permanent


Salary:
₹22, ₹25,000.00 per month


Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • If selected, can you join immediately?

Experience:


  • Call center: 1 year (required)

Language:


  • Fluent English (required)
More jobs from IBT: Empowering Your Business with Technology
See all jobs of IBT: Empowering Your Business with Technology