Jobs
>
Bengaluru

    Technical Support Engineer - Bengaluru, India - Fortinet

    Fortinet
    Fortinet Bengaluru, India

    1 week ago

    Default job background
    Full time
    Description

    Fortinet is currently looking for professional computer networking aspirants for its senior "Technical Support Engineer 2" role to join our Bangalore office to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

    Position Overview and Job Responsibilities.

  • To provide technical support via phone and web-based systems for customers based in SAARC, ME, and EMEA-based regions.
  • Thorough analysis and investigation of customers' reported problems and provide turnkey solutions through debugging, packet captures, and traffic flow analysis, which may also involve reproducing customers' sophisticated network setup in the lab environment.
  • Report and follow up with engineering and development to address and resolve product issues.
  • Own and manage technical cases and recommend corrective actions based on troubleshooting and analysis.
  • Running real-time phone or remote access sessions with customers.
  • Develop core competency on Fortinet's product line and technologies.

    • Skills and attribute requirements:

  • Network Security Expert (NSE7) or CCNA/CCNP certified.
  • Good understanding of data networking protocols, specifically TCP/IP, routing, and switching fundamentals.
  • Strong troubleshooting and problem-solving skills in various OSI layer protocols.
  • Hands-on experience in IPsec, SSL, SD-WAN, authentication, WAF, VoIP, hardware redundancy, and dynamic routing protocols.
  • Working knowledge of Linux OS, virtualization technologies, and cloud computing.
  • Experience in Python or any similar language will be an added advantage.
  • Exemplary skills in oral and written communication include the ability to speak clearly and persuasively, listen carefully to ensure a full understanding of the situation, and respond well to questions when dealing with both positive and negative situations.

    • Educational and Experience Requirements:

  • 4 or more years of experience in the computer networking or security industry.
  • Bachelor's or Master's degree in Electronics/Computer Science/Software Engineering or an equivalent combination of training and experience.
  • Black & White Business Solutions

    Support Engineer-10 +years of

    1 week ago

    Black & White Business Solutions Bengaluru, India

    **Job Information**: · Industry · **IT Services** · *** · Province · **Karnataka** · *** · City · **Bangalore North** · *** · Postal Code · **560001** · *** · Country · **India** · Job Title:L3/L4 Support Engineer · Years of EXP:10+Years · Location:Bangalore/Ahmadabad · NP:30Days ...

  • Futuresoft Solutions Pvt Limited

    Desktop Support Engineer-l2

    6 days ago

    Futuresoft Solutions Pvt Limited Bengaluru, India

    **Title**: Desktop Support · **Level**: L2 · **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. · **Job tasks & responsibilities**: · Monitoring & assigning calls to L1 engineers. · Installation and configuration of ...

  • Fore Vision Technologies

    Desktop Support Engineer-l1

    5 hours ago

    Fore Vision Technologies Seshadripuram, Bengaluru, Karnataka, India

    1. Installation, trouble shooting and configuration of Win 7/8/10 Operating System · 2. Support Outlook, Active Directory, basic networking, Hardware, OS, etc · 3. Will be independently working for trouble shooting issues using latest technologies · 4. Will be learning and follow ...

  • NTT Data Services

    Itss-product Support Engineer-humjp00021871

    1 week ago

    NTT Data Services Bengaluru, India

    : · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Proficient in use of M ...

  • NTT DATA

    Itss-product Support Engineer-humjp00021871

    6 days ago

    NTT DATA Bengaluru, India

    **Description**: · Required Qualifications · Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field · 2+ years of help desk support experience · Effective verbal and written communication skills · Effective problem-solving skills · Profici ...

  • Sony India Software Centre

    O9 Implementor and Bau Support Engineer-1

    4 days ago

    Sony India Software Centre Bengaluru, India

    JOB DESCRIPTION TEMPLATE SAMPLE [About SISC] SISC is Sony India Software Centre supporting and developing IT solutions for varieties of Sony business across globe e.g. Sony Electronics, Sony Pictures, Sony Entertainment etc. The company located in Bangalore. [Job Title] O9 Functi ...

  • Demyst

    Support Engineer

    13 hours ago

    Demyst Bengaluru, India Full time

    Our Solution · Demyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeki ...

  • CyRAACS™

    IT Support Engineer

    1 week ago

    CyRAACS™ Bengaluru, India

    Roles and Responsibilities · § Installing and configuring user's computer systems. · § Responding to User's IT support requests. · § Meeting with User's to diagnose software, networking, or hardware issues. · § Providing technical support on-site or via remote-access systems. · ...

  • Decathlon Sports India

    Support Engineer

    13 hours ago

    Decathlon Sports India Bengaluru, India

    About the Job: · As our business expands and our RFID & IoT projects grow in complexity, we are in need of a motivated and skilled individual to join our team. The ideal candidate should have a strong foundation in RFID technology, be proficient in RFID system design and implemen ...

  • Repletio

    Support Engineer

    18 hours ago

    Repletio bangalore, India permanent

    As a Customer Success Engineer, you will play a critical role in ensuring the success and satisfaction of our customers. You will be the primary technical point of contact for our customers, providing guidance, troubleshooting assistance, and proactive support to help them maximi ...

  • Repletio

    Support Engineer

    18 hours ago

    Repletio bangalore, India

    Hasura is hiring Support Engineers who can help our customers/community be productive with Hasura, and achieve their desired objectives by helping resolve their queries/issues related to Hasura features and usage patterns. · You will work with our users across different product ...

  • Lilly

    Support Engineer

    8 hours ago

    Lilly Bengaluru, India Full time

    We're looking for people who are determined to make life better for people around the world. · This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this j ...

  • VARITE Inc.

    Support Engineer

    18 hours ago

    VARITE Inc. bangalore, India permanent

    Company Name : VARITE INDIA PRIVATE LIMITED · About The Client : A multinational technology and e-commerce company based in the United States is widely recognized as one of the world's largest online retailers. In addition to e-commerce, it is a major player in cloud computing th ...

  • Mixpanel

    Support Engineer

    18 hours ago

    Mixpanel bangalore, India

    About Mixpanel · Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they ...

  • CliniSys

    IT Support Engineer

    13 hours ago

    CliniSys Bengaluru, India Full time

    Responsibilities: · User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business S ...

  • Brandmuscle

    Support Engineer

    13 hours ago

    Brandmuscle Bengaluru, India

    Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local m ...

  • Maersk

    Support Engineer

    13 hours ago

    Maersk Bengaluru, India

    Introduction to Maersk: · A.P. Moller - Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 100,000 employees across 130 countries, we go all the way to connect and simplify global trade, ...

  • Allegis Group

    Support Engineer

    18 hours ago

    Allegis Group Bangalore, India

    Position Summary : · - Support Engineer is responsible for supporting users of IT applications, responding to their requests and resolving incidents. · - He/she plays a pivotal role between Business and all other IT roles on Run related topics. · - He/she follows Run process st ...

  • Demyst

    Support Engineer

    18 hours ago

    Demyst Bengaluru, India

    Our SolutionDemyst is a data management company specializing in external data orchestration, helping leading global financial institutions support their business users with data access at scale within their centralized data platforms. In response to growing demand, we're seeking ...

  • ADCI - BLR 14 SEZ

    Support Engineer

    1 week ago

    ADCI - BLR 14 SEZ Bengaluru, India Full time

    Do you have a passion for Automotive? · Do you want to challenge the status quo of the in-car experience? · Do you want to take on very ambiguous problems? · If you answered yes to these questions, we have a dream job for you. · As a support engineer, you understand the busine ...