- 1 to 3 years of experience in the hospitality industry
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail
- Problem-solving skills
- Proficiency in using computer systems and hotel management software
- Ability to work in a fast-paced environment
- Flexibility to work in shifts and weekends
- Knowledge of local attractions and points of interest
- Provide excellent customer service to guests and ensure their needs and concerns are addressed
- Greet guests in a friendly and professional manner
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Assist guests with check-in, check-out, and reservations
- Ensure the guest service area is clean, organized, and well-maintained
- Coordinate with other departments to fulfill guest requests and resolve issues
- Maintain knowledge of hotel amenities, local attractions, and points of interest
- Promote hotel services and facilities to guests
- Handle cash and credit card transactions accurately
- Follow all hotel policies and procedures
- Adhere to safety and security protocols
- Provide feedback to management on guest preferences and trends
-
Customer Service Associate
17 hours ago
UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Ludhiana, IndiaWe are hiring for **Customer Service Associate** · **Location: Dehlon Road, Tibba Village, Sanhewal, Ludhiana.** · **Skills Required**: · **Responsibilities**: · - Reach out to potential and existing customers. · - Provide information and address enquiries about products or the c ...
-
Customer Service Associate
1 day ago
Jobs India Consultancy Ludhiana, India**Responsibilities -** · Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company · Ask questions to understand customer requirements and close sales · Direct prospects to the field sales tea ...
-
Customer Service Associate
1 day ago
Hunarmand India Private Limited Ludhiana, India**Responsibilities -** · Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company · Ask questions to understand customer requirements and close sales · Direct prospects to the field sales tea ...
-
Customer Service Associate
17 hours ago
AVJ HR Solutions Ludhiana, India**Responsibilities -** · Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company · Ask questions to understand customer requirements and close sales · Direct prospects to the field sales tea ...
-
Customer Service Associate
1 day ago
Resonant Global Services Ludhiana, India**Salary - Rs 10,000 CTC** · **Job Types**: Full-time, Part-time · **Salary**: ₹8, ₹10,000.00 per month · **Benefits**: · - Health insurance · Schedule: · - Rotational shift · Supplemental pay types: · - Performance bonus · - Yearly bonus ...
-
Customer Service Associate
4 days ago
Persystent Consultancy Services Ludhiana, India**Job details**: · **Salary** · 15k · **Experience** · Fresher · **Qualifictions** · Bachelor's (preferred) · **Skill** · Good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel. · **Location** · Ludhiana -Punjab · **Joining Time** · Immediat ...
-
Customer Service Associate
2 days ago
Hire Hubb Ludhiana, IndiaContact potential or existing customers to inform them about a product or service using scripts. · - Answer questions about products or the company · - Ask questions to understand customer requirements and close sales · - Direct prospects to the field sales team when needed · - E ...
-
Male Customer Service Associate
3 days ago
JustHR Ludhiana, India**Responsibilities**: · - Provide accurate and timely information to customers regarding product or service queries. · - Resolve customer issues and complaints in a timely and effective manner. · - Maintain a thorough understanding of our products and services to ensure accurate ...
-
Csa (Customer Service Associate)
17 hours ago
Arthav Information technologies Ludhiana, India**Job Type**: Part-time · **Salary**: ₹11, ₹14,000.00 per month · Schedule: · - Evening shift · - Rotational shift · Supplemental pay types: · - Overtime pay · - Performance bonus · - Yearly bonus ...
-
Customer Service Associate- Male
17 hours ago
Affirm Services Consultancy Pvt. Ltd. Ludhiana, India**Responsibilities -** · Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company · Ask questions to understand customer requirements and close sales · Direct prospects to the field sales tea ...
-
Customer Service Associate(Only Male)
17 hours ago
TalentShape Jugiana, Ludhiana, Punjab, IndiaResponsibilities · - Contact potential or existing customers to inform them about a product or service using scripts. · - Answer questions about products or the company · - Ask questions to understand customer requirements and close sales · - Direct prospects to the field sales t ...
-
Customer Service Associate
6 days ago
hellowork Ludhiana, India Full timePosition : Customer Service Associate (Only Males) · Experience Fresher can apply · Salary 15k 20k + Overtime · #18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab (Local Preff.) · Candidates required with good communication & convincing skills in English or Bengali & ...
-
Customer Service Associate
6 days ago
Raghav IT Solution Service Pvt Ltd Ludhiana, India Full timeRoles and Responsibility: · Contact potential or existing customers to inform them about a product or service using scripts. · Answer questions about products or the company · Ask questions to understand customer requirements and close sales · Direct prospects to the field sales ...
-
Customer Service Associate(Only Male)
17 hours ago
TalentShape Doraha, Ludhiana, Punjab, IndiaResponsibilities · - Contact potential or existing customers to inform them about a product or service using scripts. · - Answer questions about products or the company · - Ask questions to understand customer requirements and close sales · - Direct prospects to the field sales t ...
-
Customer Service Associate(Only Male)
2 days ago
TalentShape Khanna, IndiaResponsibilities · - Contact potential or existing customers to inform them about a product or service using scripts. · - Answer questions about products or the company · - Ask questions to understand customer requirements and close sales · - Direct prospects to the field sales t ...
-
Bcom Fresher
4 days ago
RAKSHIT KHOSLA AND ASSOCIATES Ludhiana, India**OPENING FOR BCOM FRESHERS** · **ABOUT THE ORGANISATION** · **We, **RAKSHIT KHOSLA & ASSOCIATES **are proud to be one of the leading Chartered Accountants Firm driven by a team of expert Professionals. We provide a wide Range of **CORPORATE AND BANK AUDITS, DOMESTIC AND INTERNAT ...
-
Front Office Department
2 days ago
Job Join HR Consultants Ludhiana, IndiaJob Role: · - Front Office Department · Post · - Guest service associate (Female) · (Must having 1-2 years experience in hospitality) · Vacancies-2 · Salary-10000 in hand Negotiable (Food + Accommodation) · Duty · - General · - (10am to 07am) · **Salary**: ₹9, ₹10,000.00 per mont ...
-
Customer Service
3 days ago
Work Panda Cooperation LLP Ludhiana, India**We are hiring for Customer Service** · **Job Overview · - **Customer Service associate is responsible for identifying the potential customers for the business. They have to use various strategies to generate leads. · **Responsibilities-** · Researching and identifying potential ...
-
Financial Controller
2 days ago
Narula & Gupta, Chartered Accountants Ludhiana, IndiaWe are looking for a highly qualified chartered accountant with years of experience to lead a team of accountants. The chartered accountant is responsible for implementing accounting systems and processes, preparing monthly financial reports, controlling the master data of the ge ...
-
Marketing Executive
4 days ago
Transworld Automation Ludhiana, IndiaURGENTLY HIRING | SALARY BASED ON EXPERIENCE AND KNOWLEDGE · We currently have 2 openings for MARKETING ASSOCIATE. · **The Company** · TRANSWORLD AUTOMATION is a leading wholesale trader of a wide range of pneumatic products such as temperature controllers, solenoid valves, volt ...
Guest Services Associate - Ludhiana, India - AIPL
Description
Company Overview
Advance India Projects Limited (AIPL) is India's Premier Real Estate Developer with a multi-dimensional portfolio ranging from Commercial to Retail and Residential Segments. With 60 Landmark Projects over 31 Years, we have built for ourselves an enviable track record of Innovation, Quality, Timely Delivery, and Transparency. AIPL has established itself as a leader in the real estate industry, creating lasting value for our customers, partners, employees, and investors.
Job Overview
We are hiring a Guest Services Associate to join our dynamic team at AIPL. As a Guest Services Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests. This is a full-time position with a junior level of experience required (1 to 3 years). The role is based in Ludhiana, Punjab, India. Join us and be a part of our prestigious real estate organization.
Qualifications and Skills
Roles and Responsibilities