- Develops policies, standards and procedures for outsourcing key business processes to a third party vendor(s).
- Define, analyze, and assess key performance metrics to ensure vendors meet business needs.
- Oversees the deployment and implementation of programs and new initiatives.
- Manages the relationship with third party vendors at the day-to-day operational level.
- May have some responsibility for strategic vendor relationship management.
- Oversees work executed by a third party vendor.
- Monitors KPIs for outsourced work, identifies potential challenges or roadblocks and works back with vendor partners/business to resolve, escalating to the Sr Manager, Vendor Relationships and business managers if needed.
- Responsible for delivery of work including Quality, Timeliness and other SLAs, Inventory Management, and other operational metrics.
- Responsible for managing the vendor budget and that all KPIs are met within financial parameters.
- Recommends cost saving measures as needed. Manages a team of individual contributors who support vendor operations.
- Defines individual performance objectives and development plans to ensure alignment with project and unit objectives.
- Evaluates team and individual performance and makes hiring and compensation recommendations.
- Prepares presentations or other communication materials (e.g. dashboards) for internal stakeholders, partners and/or vendors to communicate results and support day to day operations.
- Leads and/or participates in meetings with stakeholders at various levels Establishes and maintains productive working relationships with stakeholders including internal stakeholders and vendors.
- Manages individual contributors This is the top vendor management job, reporting to a manager who has diverse functions underneath
- Bachelor's degree in relevant field or equivalent experience required plus 5-7 years of experience managing teams in project management or operations roles.
- Strong analytical and decision making abilities.
- Builds strong working relationships across organizations and cultures at all levels, ability to lead work across multiple stakeholders under competing deadlines and shifting priorities.
- Advanced written/presentation/organizational skills, demonstrated ability to organize, lead and get work done through others.
- Demonstrated ability to take initiative and ownership with a focus on continuous improvement Previous experience working with third party vendors preferred.
- This is a front-line manager role whose focus is more operational in nature.
- Provides input into the overall vendor strategy but not the primary owner.
- This role may report into the Sr Manager, Vendor Operations or into a manager who has vendors as part of a functionally diverse group (e.g. an Operations manager).
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VP, Vendor Management Finance - Noida, India - Liberty Data Analytics
Description
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
In business since 1912, and headquartered in Boston, today we are the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. As of December 31, 2022, we had $50 billion in annual consolidated revenue.
We employ over 50,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.
For more information, visit
Role: VP, Vendor Management Finance & Accounting
Qualifications:
Skills: