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    Tools Operation L2 - Mumbai, India - Innova ESI

    Innova ESI
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    Description
    Company DescriptionInnovaESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. Our mission is to empower businesses with innovative and sustainable IT solutions that drive digital transformation. We provide end-to-end data solutions to enhance business operations and enable growth. As a joint venture of Enterprise Solutions, Inc. and Innova, we are committed to delivering top-quality and cost-effective services to our clients.

    Role DescriptionThis is a full-time on-site role for a Tools Operation L2 at InnovaESI, located in Mumbai. The Tools Operation L2 will be responsible for troubleshooting, communication, training, project management, and machining tasks.

    The role involves ensuring the smooth operation of tools and equipment, effectively communicating with team members, providing training as needed, managing projects, and performing machining tasks.


    QualificationsDegree BE/B.Tech/MCA in IT/Computer Science/ Electronics &Communication/Electronics or higher with Red hat Certified Engineer (RHCE)/MicrosoftCertified Server Administrator (MCSA)/ ITMS Tools Certification from HP, ServiceNow,Remedy etc.

    ,Minimum 5 to 7 years of experience in ITSM Tools Operations and SupportTools support knowledge on Ansible, BigFix, Dell OME, HP IRS, DNS & IPAM (INFOBLOX)ITSM Services configuration, monitoring, and management of sameDevOps experience & support CI CDDashboard creation / validationAutomation support for workflow enablement in ITSM tool and day 2 operations supportPatch management & tool upgrade with OEM supportTools access managementMonthly, Quarterly validation and reporting

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