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    Robotic Process Automation Developer - Bengaluru, India - HuQuo

    HuQuo
    HuQuo Bengaluru, India

    2 days ago

    Default job background
    Description

    Responsibilities :

    • Communicate effectively with customers, including expectations for callbacks and followup on their issues.
    • Handle technical issues of different complexity and help other members of the team.
    • Collaborate with other support teams, Engineering and other internal departments to help resolve critical issues.
    • Cross train on multiple technologies to effectively build and support product/technology portfolio.
    • Troubleshoot, diagnose & resolve customer issues independently, making use of the resources available to you.
    • Keep all the ongoing cases documented and up to date in the case management system.
    • Promote and maintain a high quality, professional, service orientated Cervello image amongst internal and external customers.
    • Works in adherence to defined processes and procedures implemented in the organization
    • Maintain and continually upgrade technical understanding of products and technologies.
    • Build and maintain solid working relationships with the members of the team.
    • Write and/or edit knowledge articles for every issue resolved.

    Required Skills and Experience :

    • General :
    • Strong IT background, with at least 3 to 5 years of working experience
    • Degree in Computer Science or equivalent experience.
    • Demonstrated ability to multitask
    • Excellent English communication skills
    • A desire to be a part of growing company. You'll have 2 core responsibilities (Client Work, and Company Building), and we expect dedication to both.
    • Willingness to learn and work on new technologies.
    • Should be a quick and selflearner.

    Technical :

    • Hands on implementations with RPA related technologies, such as UiPath and BluePrism.
    • Broad technical and IT knowledge including programming languages, databases and operating systems.
    • Good knowledge of ERP (SAP, Oracle EBS, PeopleSoft) and CRM (Salesforce, Dynamics) technology stacks, their technical interfaces and their operations.
    • Ability to develop and configure the robotics process as described in the functional specification.
    • The candidate should have good experience customizing and enhancing using C# .NET to develop process automation applications.
    • Should have delivered at least 3 end to end RPA projects as developer.
    • Understanding of the following in the chosen platform
    • Implementation knowledge of Multi-Bot architecture.
    • Surface automation knowledge, working experience of working with PDF, images and OCR Integration.
    • Platform Architecture and Queue Management.
    • Security Features and setup.
    • BOT Sizing.
    • Hands on experience of Control Room, Bot runner and Bot designer.
    • Strong knowledge of Excel and Mail Automation.
    • Passionate coder with 35 years of delivering solutions in clientfacing roles, preferably with a focus on process design and automation; must demonstrate practical RPA delivery experience.
    )
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