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    Assistant Manager - Bengaluru, India - Cashfree Payments

    Cashfree Payments
    Cashfree Payments Bengaluru, India

    1 week ago

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    Description

    What You Will Do:

    • Analyze transactions/accounts to avoid potential fraud
    • Handle escalations to satisfaction, conduct RCA, implement corrective and preventive measures
    • Investigate, support ticket analysis, to identify and implement process improvements
    • Aggregate data from multiple sources to provide a comprehensive assessment
    • Monitoring CTF for the accounts
    • Create reports, summaries, presentations and process documents to display results
    • Coordinating with Banks, Cyber cell, local Law Enforcement Agencies & other government bodies for Fraud and suspicious transactions/accounts

    What You Will Need:

    • Overall 5 years of experience in Risk & Compliance, with 2 years of relevant experience in liaising between the organization and local Law Enforcement Agencies, preferably from a fintech background
    • Process-oriented, proactive and results-driven individual
    • Willing to travel across India for any case representations as per the business requirements
    • Flexible working on weekends and rotational shifts as per the business requirements
    • Proficiency in Microsoft Excel, Basic SQL knowledge
    • Excellent command over English in both verbal and comprehension skills
    • Critical thinking skills with the ability to independently solve problems with data
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