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    Product Manager - Mumbai, India - Sampoorna Consultants Pvt. Ltd

    Sampoorna Consultants Pvt. Ltd
    Sampoorna Consultants Pvt. Ltd Mumbai, India

    22 hours ago

    Default job background
    Description

    Job Description :

    • 812 years' experience
    • Ideally with a BBPS/ Payments/ eCommerce background
    • Experience in providing support for payment related product implementations.
    • Experience in developing/managing high volume digital transactions
    • Experience in managing and supporting third party ERP solutions and other third party applications (desirable)
    • Domain knowledge of digital transaction platformsBBPS, Bill Payments, Payment Gateway, eCommerce.
    • Ability to manage & Support production support related aspects both in terms of technical and functional.

    Job Description / Responsibilities:

    • Strong written and oral communications skills, proven ability to handle partnerships and customers
    • Understanding of various payment systems and processes
    • Ability to learn quickly and to share knowledge with team mates.
    • Ability to manage projects independently.
    • Ability to leverage data to identify production issues & Strong problem solving skills.
    • Able to manage multiple stakeholders
    • Ability to drill production data for production issue analysis and generate MIS/Reports based production data.
    • Ensure compliance related support with applicable legal, regulatory requirements.
    • Establish a process of constantly benchmarking the platform with respect to production support related aspects and take necessary corrective action if needed
    • Build a team for User Acceptance Testing (UAT) and building a comprehensive repository of test cases for production related issues and troubleshooting.
    • Eye for detail
    • Ability to define end to end processes
    • Innovative for new product ideas
    • Project Management

    Candidate must be :

    • Excellent communication skills, ability to handle clients in a mature and highly responsive manner.
    • Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition.
    • Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement.
    • Familiarity with systems; and ability to understand/ use internet based platforms.
    • Strong people & Technical project management skills are must.
    • Creating Requirement documents and Functional documents
    • Managing Vendors

    Technical Knowledge :

    • Handson with Linux/Unix Commands.
    • Knowledge of Putty and its related Commands
    • SFTP/FTP file sharing knowledge
    • WebSphere
    • IIS/SSL certificate installation knowledge Base.
    • Knowledge of REST and SOAP based web services.
    • Hand-On with Postman kind of tools for web service testing and troubleshooting.
    • Knowledge of various encryption mechanism such as AES256, RSA, SHA256, HMAC etc.
    • Good to have JAVA, .NET and PHP basics.
    • Hands on knowledge of MS Office, Excel, PowerPoint.
    )
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