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    Cloud Presales Architect- Senior Services Architect - Mumbai, India - NTT DATA

    NTT DATA
    NTT DATA Mumbai, India

    5 days ago

    NTT Data background
    Technology / Internet
    Description

    Title: CSD - Cloud Presales Architect- Senior Services Architect

    Location: Mumbai/ Bangalore/ Chennai/ Gurgaon/ Pune

    Work format: Full time work from Office role

    Key Roles and Responsibilities:

    • Leverage deep subject matter expertise in the overall solution design by working with cross functional technical teams
    • Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organization
    • Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process
    • Define a Managed Services solution that meets the agreed requirements
    • Contribute to sales process improvement, including developing knowledge bases, sharing practices with other services architects
    • Maintain relevant cloud and technology certifications
    • Design complex managed service solutions to meet client requirements by integrating technology and service design across the cloud infrastructure technology domain
    • Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
    • Design the Managed Service offering, interfacing with the platform delivery team.
    • Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
    • Accountable for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
    • Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
    • Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
    • Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Infrastructure).
    • Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
    • Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current cloud infrastructure architecture, platforms, and operating models
    • Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
    • Coach, mentor and act as advisor in service design situations
    • Assist the sales teams to have a commercial model discussion with the client
    • Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
    • Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
    • Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

    Knowledge, Skills and Attributes:

    • Comprehensive understanding of cloud technologies, networking, security, and system administration
    • Demonstrate solid knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations
    • Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills
    • Good communication and presentation skills
    • Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in
    • Comprehensive level understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies
    • Solid working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
    • Comfortable working with costing models in partnership with sales and finance stakeholders
    • Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
    • Up to date knowledge on emerging trends in technology, Managed Services Integration, Cloud Infrastructure, etc
    • Analytical skills and ability to discover and analyze all input and data

    Academic Qualifications and Certifications:

    • Desired certifications (any one or more): Azure: AZ900 – Azure Fundamentals , AWS: AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure
    • ITIL: Version 3 or Later
    • Tertiary level - bachelor's or post graduate degree with experience in a consulting capacity
    • Scaled Agile certification or equivalent

    Required Experience:

    • Advanced prior experience in managed service provider, or cloud services provider
    • Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts
    • Proof of structuring medium/large, multi-year profitable contracts
    • Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
    • Advanced experience working in an environment with global delivery and in multiple geographies and industries
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