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Team Lead
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Team Lead
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Movate Chennai, IndiaDesignation · - Lead (Only Immediate joiners can apply)Experience · - 3-10years in BPO voice operations is mandatory.Excellent communication / willing to work in US shift (Night shift)Work from Office.Notice period · - 15 days and less. · Job Responsibilities:Responsible to handl ...
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Team Lead
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ATSPL - Tamil Nadu Chennai, India Full timeJob Description: · At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year t ...
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Guidehouse Chennai, IndiaJob Family:Coding IP (India)Travel Required:NoneClearance Required:None · What You Will Do:Monitors, directs and evaluates coding production on a daily basis. · Ensures that daily schedules are met and communicates with US Operational Manager and Coding Operations if situations o ...
Team Lead - chennai, India - NielsenIQ
Description
Job DescriptionRESPONSIBILITIESAct as the main point of contact from Operation Team to internal client services to lead and drive the operational design and delivery of our client offering.
Responsible for overall Operations department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction.
Team managementTeam ManagementPlans and controls resource allocation to optimize the "operations service" to clients as well as highlights any resources issueExpected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the teamActs as an escalation point for the team and constantly reviews and assesses team's KPIs periodically
QUALIFICATIONS