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    Senior Servicenow CSM Developer - Delhi, India - Wipro

    Wipro
    Wipro Delhi, India

    Found in: Talent IN 2A C2 - 1 day ago

    Wipro background
    Technology / Internet
    Description

    The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing CSM.

    Minimum work experience Required:

    • ServiceNow Technical Consultants – 2 to 8 yrs Relevant ServiceNow experience
    • ServiceNow knowledge in areas – CSM, and Custom application development

    Mandatory Skills:

    • Must have hands on standard CSM process implementation.
    • ServiceNow in depth Process knowledge (CSM Process, integrations)
    • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID)
    • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management.
    • Certification : CSM, CAD, Implementation on CSM

    Location: PAN India- Bangalore, Hyderabad, Chennai, Delhi-NCR, Pune


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