Customer Service Executive - Mumbai, India - New Delux Logistics Pvt Ltd

New Delux Logistics Pvt Ltd
New Delux Logistics Pvt Ltd
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job description -Customer Service Executive / Assistant


The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.


Responsibilities

  • Planning & Executing the shipment from Factory till final destination
  • Handle Port to Port,Air, CIS shipment independently
  • Coordinate for sea & air shipment custom process
  • Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor
  • Prepare reports like MIS for Documentation, Operations & Customer Service
  • Day to day office coordination & reporting to the Head of Department
  • Place booking in shipping lines,VGM,
  • Independently handle shipment from factory till final destination
  • Responsible for troubleshooting any concern related to international freight transportation
  • Maintain relationships with carriers and customers.
  • Provide exceptional customer service to customers and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their work space as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.
  • Take add responsibility as when required

Skills & Requirements

  • Good problem solving and decisionmaking skills.
  • Minimum Bachelor Degree,
  • Minimum 5 to 6years of relevant experience of working with freight forwarder is must
  • High quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Ability to work in teams and open to others' views

Job Types:
Full-time, Regular / Permanent


Salary:
to be discussed

Benefits: 2nd & 4th Saturday off


Education:
Graduate (preferred)


Experience:

-
Experience with Freight Forwarder : 5 years (required):


  • Must have good experience in MS office

Age above 30 + to 35

Staying in Western line

Immediate Joining

Good Communication skills

Job Types:
Full-time, Regular / Permanent


Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Morning shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Current Salary, expected Salary, Notice Period

Education:


  • Bachelor's (preferred)

Experience:

- total work: 5 years (required)

  • Customer service: 5 years (required)

Language:


  • English (required)

Speak with the employer
Application Deadline: 25/02/2023
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