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    Assistant Manager– Retail Training - Mumbai, India - Honasa Consumer Ltd.

    Honasa Consumer Ltd.
    Honasa Consumer Ltd. Mumbai, India

    1 week ago

    Default job background
    Accounting / Finance
    Description

    Key Responsibilities:

    • Design and execute orientation programs for retail.
    • Identify training needs design specific training modules and plan the implementation.
    • Conduct onboarding training sessions for new hires.
    • Monitor and evaluate the training program's effectiveness, success, and ROI periodically and report on them.
    • Identifying areas of improvement in terms of customer service.
    • Determine training needs both for individuals and teams.
    • Organize role-playing activities to simulate difficult customer cases.
    • Advise sales employees on how to upsell products and services.
    • Apply various sales training techniques (e.g., case studies and group activities)
    • Maintain updated records of training curriculum and material.

    Minimum Requirements:

    • Min experience of 4 years as a Retail Trainer, Sales Trainer, or similar role.
    • Beauty and Personal Care experience preferred.
    • Availability to travel and visit our retail stores, as needed.
    • Excellent presentation, communication, and interpersonal skills.
    • This role required you to work 6 days/week.


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