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    International gaming chat process - Mumbai, India - Angel Recruiting

    Angel Recruiting
    Angel Recruiting Mumbai, India

    2 days ago

    Default job background
    Full time
    Description

    Job Overview

    We are looking for a skilled and enthusiastic International Gaming Chat Process to join our team at Angel Recruiting. As part of the company's fast-growing gaming division, you will be responsible for assisting international gaming customers through chat support. This is a full-time position based in Mumbai, Maharashtra, India, offering flexibility and the opportunity to work with experts in the field. With 1 to 3 years of experience in a similar role, you will have the chance to contribute to the success of our gaming clients and gain valuable experience in the industry.

    Qualifications and Skills

    • 1 to 3 years of experience in a similar role
    • Hsc with 1 year international chat process
    • Graduation with 09 months domestic/international process
    • Excellent English communication skills
    • Previous experience in chat process or customer service
    • Strong knowledge of gaming industry
    • Familiarity with African markets and African clients is a plus
    • Ability to multitask and prioritize
    • Attention to detail and problem-solving skills
    • Ability to work effectively in a team environment
    • Proficient in email communication

    Roles and Responsibilities

    • Assist international gaming customers through chat support
    • Provide excellent customer service to enhance customer satisfaction
    • Handle and resolve customer complaints or inquiries in a professional manner
    • Ensure timely and accurate information is provided to customers
    • Collaborate with internal teams to improve customer experience
    • Stay up-to-date with gaming industry trends and provide recommendations to customers
    • Meet and exceed performance targets and KPIs
    • Maintain a high level of knowledge about Angel Recruiting's gaming clients
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