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    Guest Relations Specialist - Ahmedabad, India - Welspun Transformation Services Limited

    Welspun Transformation Services Limited
    Welspun Transformation Services Limited Ahmedabad, India

    1 week ago

    Welspun Transformation Services Limited background
    Description

    Guest Relations specialist serves as the face of the organization, providing exceptional customer service, administrative support, and maintaining a professional and welcoming atmosphere in the front office area.

    Reception Duties:


    • Greet and welcome visitors, clients, and employees in a friendly and professional manner.


    • Handle the logistics, travel management, refurbishments or any support required


    • Manage inquiries via phone, email, and in person, providing accurate information or directing them to the appropriate person or department.

    2. Administrative Support:


    • Assist in scheduling appointments and managing calendars for executives.

    3. Facilities Management:


    • Ensure the front office area is clean, organized, and presentable at all times.


    • Coordinate with maintenance and housekeeping for office maintenance.

    4. Security and Access Control:


    • Monitor and control access to the premises, ensuring security procedures are followed.


    • Issue visitor badges and maintain company experience centre.

    5. Communication and Coordination:


    • Communicate effectively with internal teams to ensure smooth operations.

    Requirements:


    • Excellent communication and interpersonal skills.


    • Strong organizational and multitasking abilities.


    • Professional appearance and demeanor.

    Key Competencies:


    • Customer service-oriented approach


    • Adaptability and flexibility


    • Problem-solving skills


    • Attention to detail


    • Ability to handle a fast-paced environment

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