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Visakhapatnam

    Transaction Processing Associate IV - Visakhapatnam, India - Conduent Business Services

    Conduent Business Services
    Conduent Business Services Visakhapatnam, India

    5 days ago

    Default job background
    Full time regular
    Description

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


    Job Track Description:

    • Performs tasks based on established procedures.
    • Uses data organizing and coordination skills to support the business and perform technical work.
    • Requires vocational training, certifications, licensures, or equivalent experience.

    General Profile

    • Developed proficiency within a range of analytical or operational processes.
    • Completes assignments and facilitates the work of others.
    • May coordinate assignments beyond work area.
    • Proposes improvements to processes and methods.
    • Acts as a lead, coordinating the work of others, but is not a supervisor.
    • Works autonomously within established procedures.

    Functional Knowledge

    • Developed skills in a range of processes, procedures, and systems.
    • Acts as a technical expert in some areas.

    Business Expertise

    • Understanding of how best teams integrate and work together to achieve company goals.

    Impact

    • Impacts a team, by example, through the quality service and information provided.
    • Proposes enhancements to work procedures and practices to improve efficiency.

    Leadership

    • Serves as a team lead.
    • Allocates work to team members, as appropriate.
    • Provides subject matter guidance to junior team members.

    Problem Solving

    • Provides solutions to problems based on existing challenges or procedures.

    Interpersonal Skills

    • Effectively exchanges information and ideas.
    • Uses tact when working with others.

    Responsibility Statements

    • Manages more complex tasks that are escalated due to issues.
    • Acts as a domain expert.
    • Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
    • Ensures quality and volume is met during shifts.
    • Coordinates appropriate staffing and interviews candidates.
    • Collaborates with supervisors on key performance measures set by the client.
    • Facilitates work allocation.
    • Tracks/monitors daily and monthly reporting.
    • Participates in progress improvement without impacting the quality of work.
    • Communicates with teams and managers to provide work status.
    • Participates in meetings with internal teams and external clients.
    • Performs other duties as assigned.
    • Complies with all policies and standards.
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