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    Relationship Manager - bangalore, India - No Broker

    No Broker
    No Broker bangalore, India

    1 week ago

    Default job background
    Description

    NoBroker is a disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage

    NoBroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. NoBroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.

    Tasks

    Act as relationship manager for the Paid customers of NoBroker.


    • Build sustainable relationships and trust with customer accounts through open and

    interactive communication.


    • Identify and assess customers' needs.


    • Service customer in finding the right tenant / house as per the requirement of customer.


    • Dial outbound and attend inbound calls of customer and leads.


    • Use internal tools and methods to provide best possible service to the customer.


    • Negotiate with leads on behalf of customer.


    • Keep customer up-to date on the progress of his account.
    • Follow communication procedures, guidelines and policies.


    • Go extra mile to provide excellent customer service

    Requirements

    Qualification / Education and other Requirements:


    • Education- Any education (10th,12th,Diploma,with


    • Excellent verbal and written communication.


    • Good Interpersonal skills, numerical and analytical ability.


    • Decision making skills.


    • Language required: English & Hindi ,

    Kannada/Tamil/Marathi/Telugu


    • Proficient in MS-Office (Excel, Word).


    • Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).


    • Comfortable with working 6 days a week and the week off will be on weekday.

    Benefits

    Free Lunch, Snacks

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