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    Robotic Service Engineer - Thiruvananthapuram, India - Genrobotic Innovations Private Limited

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    Description
    The Robotic Service Engineer is responsiblefor providing technical support maintenance and repair services forequipment and machinery. This role involves working closely withclients to ensure the smooth operation of products and the promptresolution of technicalissues.Responsibilities
    • Installation:Install and commission equipment at client sites according tospecifications and guidelines.
    • Maintenance:Conduct regular preventive maintenance checks to ensure equipmentreliability and performance.
    • Repairs: Diagnoseand rectify equipment faults promptly to minimize downtime anddisruption to operations.
    • Technical Support:Provide troubleshooting assistance to clients via phone email oronsite visits to resolve technical issuesefficiently.
    • Training: Train clients on properequipment operation maintenance procedures and safety protocols tooptimize performance and longevity.
    • Documentation: Maintain accurate records of service activitiesincluding service reports maintenance logs and spare partsinventory.
    • Customer Relations: Build andmaintain positive relationships with clients by deliveringexceptional service and addressing their needseffectively.
    • Product Improvement: Collaboratewith the engineering team to provide feedback on productperformance reliability and areas forimprovement.
    • Compliance: Ensure compliance withcompany policies industry regulations and safety standards duringall service activities.
    • Continuous Learning:Stay abreast of technological advancements and industry trendsthrough ongoing training and professional developmentactivities.
    • Travel at short notice
    Qualifications
    • Diplomain Electronics orMechatronics

    technicalsupport,maintenance,compliance,documentation,training


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