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    Senior ServiceNow Developer - Pune, India - Avatu Private Limited

    Avatu Private Limited
    Avatu Private Limited Pune, India

    20 hours ago

    Default job background
    Technology / Internet
    Description
    2-4 years of hands-on implementation experience with ServiceNow ITOM, Event Management,

    Discovery, CMDB, Integrations with 3rd party tools using APIs.

    • Working knowledge of Infrastructure and Application Monitoring Tools Deployment and Functioning
    • Good understanding and knowledge of Cloud and on premises Infrastructure/Applications Hostin g platforms and environments
    • College Degree in Information Systems or Engineering or Equivalent technical training/ experience
    .

    • Experience working on Agile environment preferably Safe.
    • Implementation Specialist Trainings accreditation and certifications are desirable in at least one of


    the following:

    • ServiceNow Discovery
    • ServiceNow CMDB
    • ServiceNow Event Management
    3rd party monitoring tools integrations using APIs

    • Formal training and Certification in ITIL v4 Foundation

    Roles and Responsibilities:

    • As an ITOM Developer focusing on ITOM development and configuration on ServiceNow platform
    this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications.

    • The ITOM Developer is comfortable in scripting and coding ITOM solutions, namely Event Management, Discovery, CMDB, Service Mapping and Orchestration
    • Good knowledge and experience in Azure VM & IP Discovery, GCP Discovery, Network Discovery,
    On-Prem Discovery, Physical Devices Monitoring

    • Good knowledge and experience Event Correlation, Event Management & Integration, MedServe
    Architecture (Event)

    • Good knowledge and experience in Certificate Integration & Management, Service Operator
    Workspace, ServiceNow AD Accounts, Groups, ServiceNow SailPoint & CyberArk, Schedule jobs

    • Knowledgeable and familiar in the ServiceNow ITOM features and can lead a customer through
    knowledge and requirements discussions for implementing and deploying ServiceNow ITOM,
    including

    the following:
    Event Management, Discovery, CMDB, Orchestration, Service Mapping,
    Integrations and Cloud Management.

    • Code and Test Scripts and Configuration for ServiceNow Discovery
    • Installs and configures ServiceNow MID Servers in customer environments
    • Code and Develop customised Patterns, Probes and Sensors for Discovery and Service Mapping.
    • Deliver technical workshops on

    ITOM:
    Event, Discovery, CMDB, Orchestration, Service Mapping,
    Cloud Management

    • Expert understanding on import sets and transform maps, working with external data sources,
    ServiceNow data mapping

    • Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and
    dependencies

    • Construct manual business service maps with relationships and dependencies
    • Ability to write Orchestration workflows
    • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system
    • Knowledge and experience in other ServiceNow modules such as ITSM/ITAM/ITBM/CSM/HRSD would be a pluspoint.
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