Jobs
>
Customer Service Executive
>
Mumbai

    Customer Service Executive - Mumbai, India - timesjobs

    timesjobs
    Default job background
    Full time
    Description
    Customer Service Executive

    Job Description:

    We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

    The target is to ensure excellent service standards and maintain high customer satisfaction.

    Responsibilities Effectively manage large amounts of incoming calls
    Generate sales leads
    Identify and assess customers needs to achieve satisfaction
    Build sustainable relationships of trust through open and interactive communication
    Provide accurate, valid and complete information by using the right methods/tools
    Meet personal/team sales targets and call handling quotas
    Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    Keep records of customer interactions, process customer accounts and file documents
    Follow communication procedures, guidelines and policies
    Take the extra mile to engage customers

    Desired Candidate Profile Fluent in both English and Hindi with neutral accent
    Proven customer support experience
    Track record of over-achieving quota
    Strong phone contact handling skills and active listening
    Familiarity with CRM systems and practices
    Customer orientation and ability to adapt/respond to different types of characters
    Excellent communication and presentation skills
    Ability to multi-task, priorities, and manage time effectively

    Desired Experience: 1-3 years Location: Surat, Mumbai

  • Aryaa International Alliance Pvt. Ltd.

    Service Executive

    3 days ago


    Aryaa International Alliance Pvt. Ltd. Mumbai, Maharashtra, India

    **DESIGNATION: · - SERVICE EXECUTIVE** · **EXPERIENCE: · - 1 -2 YEARS** · **LOCATION: · - VASHI, NAVI MUMBAI** · **ROLES AND RESPONSIBILITIES: · - ** · **1. REQUIREMENTS: · - ** · The job profile is to submit Online Tenders, Data Entry, Time Management Skilis, Verbal & Written Co ...


  • ErgodE IT Services Pvt. Ltd. Mumbai, India

    **Key Responsibilities**: · Assist Buyers with Order Status: · - Retrieve and update order information accurately and efficiently. · - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. · - ...


  • VHM CONSULTANTS Mumbai, Maharashtra, India

    Account Executive · - Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client · - Develop open and effective channels of communication with each client that can be employed by other departments as well · - Coordinate int ...


  • Boomlet Media Mumbai, India

    Employment typePermanent- Number of openings2- Seniority levelExecutive- Job function · - _Client_ Servicing- Project · - Preferred locationWork from office- City- Mumbai**Job description**: · - HeadingSubheadingNormal Sans SerifSerifMonospaceBoomlet is one of the leading influen ...


  • Empezar Digital Mumbai, India

    Full-Time Mumbai, Gandhidham, Auckland · We are looking to employ an experienced _client_ servicing executive to handle all _client_ inquiries, concerns, and complaints in a professional manner. The _client_ servicing executive's responsibilities include collaborating with the re ...


  • The Brand Saloon Mumbai, India

    Looking for Client Servicing Executive at Brand Saloon with required roles and responsibilities (1 year experience from a Digital Marketing Agency experience) · Mumbai Location (Work from office only) · - Seek, process and execute client requests and product orders · - Answer que ...


  • IIFL Securities Mumbai, India

    **IIFL Securities is Hiring For Customer Service Executives.** · Customer Service are a part of the company whose primary responsibility is to solve partners queries related to financial products via call. They are also responsible to achieve their daily & monthly targets. · **Sa ...


  • Money Honey Financial Services Pvt. Ltd. Mumbai, India

    **Job Profile_Client Service Executive: · - ** · A client service executive, or CSE, is an employee of a business that is **responsible for servicing clients of the business**. These employees' responsibilities may include a customer service role, helping customers find products, ...


  • Acme Services Mumbai, India

    Location : Goregaon · Clinic Hiring · **Role Description** · This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handlin ...


  • Inega Mumbai, India

    Client servicing executive to build new clients and service existing requirements. · **Salary**: ₹20, ₹350,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) · ...


  • Brandmaker333 Media Solutions Mumbai, India

    Education : Graduate · Experience required · 1 to 2 years of Client Servicing and Coordination · Skill sets required · Good communication skills · Microsoft excel and power point presentation. · Interest and understanding of media · **Job Description**: · Present clients with con ...


  • Redmint Interactive Private Ltd Mumbai, India

    Position: Client Service Executive · Experience: Minimum of 3 years experience required, Advertising background will be an added advantage · Pre-requisites: a) Good inter-personal skills b) Good knowledge of Computer Graphics and post production, · Schedule: · - Day shift · - Mo ...


  • Boost Events Mumbai, India

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive's responsibilities include collaborating with the relevant departments to better address client nee ...


  • INK IN CAPS MEDIA & MARKETING LLP Mumbai, India

    We are looking for a Client Servicing Executive to join our team and help us maintain and grow our client base. The Client Servicing Executive will be responsible for building and maintaining strong relationships with our clients, understanding their needs and requirements, and e ...


  • Sea and Beyond Mumbai, India

    FULL TIME · **Customer Service Executive**: · - **Your Profile will be kept confidential**: · - Mumbai · - Experience : 2 years · - Job ID : ANL/23/39 · - Salary : As per market standards · Dear Applicants, · Greetings · We are hiring Customer Service Executive for a leading Ship ...


  • TECHNOCRATS Mumbai, Maharashtra, India

    **Customer service Executive Job Description** · We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer servi ...


  • INK IN CAPS MEDIA & MARKETING LLP Mumbai, India

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive's responsibilities include collaborating with the relevant departments to better address client nee ...


  • Mindful Official Sustainable Solutions Mumbai, India

    If you care about the earth just like we do, please join us on board for the following vacancy. Looking for someone who has excellent communication, problem-solving, and customer service skills at all times. · **Client Servicing Executive Responsibilities**: · - Cultivating solid ...


  • Boomlet Media Mumbai, India

    1 - 2 · - 2 · **Job details**: · - Job titleExecutive - Client Servicing- Employment typePermanent- Number of openings2- Seniority levelExecutive- Job functionClient Servicing- Project · - Preferred locationWork from office- City · - Mumbai**Job description**: · - HeadingSubheadi ...


  • Selections Hr Services Mumbai, Maharashtra, India

    Selections HR Services Private Limited · Is Hiring For Customer Service Executives. · Process · - Medical Billing process · Location - Airoli and Saki Naka · Timings - Us Shift · (5:30pm · - 2:30am, 6:30 pm to 3:30 am, 7:30 pm to 4:30 am 8:30 pm to 5:30am) · Sat · - Sun Fixed off ...