- Serve as the first point of contact for customers seeking technical assistance.
- Perform troubleshooting and provide the best solution based on the issue and details provided by customers
- Install and setup end-user's workstation environment
- Direct unresolved issues to the next level of support personnel
- Document and Record events/problems and their resolution in logs and KBs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on internal procedures
- Ensure the network infrastructure is functioning correctly and troubleshoot any connectivity issues
- Minimum of 2 years of IT Support experience, using enterprise-level Help Desk/IT ticketing system.
- MCSA/MCSE/ MCTP/ CCNA course- a must
- Experience in working with Microsoft Active Directory Users and Domains environment + ADFS
- Proven experience and problem-solving abilities in Microsoft Windows 7, 10 O.S and MS Office version 365
- Experience with SharePoint, OneDrive, and other Microsoft Online Tools - permissions and general administration.
- Proven Experience in PC/Laptop imaging, deployment, and troubleshooting using SCCM
- Familiarity with client-based VPN technologies and concepts
- Ability to work independently and handle multiple and varied requests under pressure
- Knowledge of Cisco IP phones - advantage
- High-level English - Read/Write
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IT Agent
2 days ago
Solaredge Bengaluru, IndiaPower theFuture with us · SolarEdge (NASDAQ:SEDG) is a global leader in highperformance smart energy technologywith over 5000 employees offices in 34 countries and millions ofproducts installed in over 133 countries. · Ourdiverse product offering comprises intelligent solar inver ...
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NOC Agent
1 day ago
Diversified Bengaluru, IndiaJob Summary: · The NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and ema ...
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Collection Agent
1 day ago
Call For Jobs Bengaluru, India Full timeRole : Collection Agent · Qualification : UG/ Graduate · Experience : Freshers/ Experienced · Salary : 17000 Per Month + Incentives · Languages : English, Hindi + Regional Languages · Location : Bangalore · Job Descrition · Understanding of collection process, · and terms lik ...
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Collection Agent
1 day ago
Hellowork Technologies Pvt Ltd Bengaluru, India Full timeollection Agents -Outbound Calling · Primary Role: · i)Calling up borrowers to remind them on repayments of interest and principal. · ii)On an average will be making calls in a day. · Requirement: · Good verbal communication skills (Fluency) in English & Hindi. Good written comm ...
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Insurance Agent
1 day ago
SD Consulting Bengaluru, India Full time, Part timeRequirements: · a) Develop leads of prospects interested in different Insurance products from different sources such as cold calls, referrals, net working and digital marketing · b) Establish a positive working relationship with prospective clients · c) Communicate with clients a ...
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Customer Support Agent
5 days ago
Truecaller Bengaluru, IndiaHello, Truecaller is calling you from Bangalore, India Ready to pick up? · Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, ...
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Debt recovery agent
1 day ago
VCATCH Bengaluru, India Full timeCompany Overview · VCATCH is a leading BPO company based in Bangalore. Our core management team has decades of experience in the BPO industry and we adhere to Six-Sigma standards. We provide cost-effective call center services to various industries, including Ed-tech, E-commerce, ...
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Position: Collection Agent
5 days ago
PITCS (Poonam IT Consulting Services Pvt. Ltd) Bengaluru, IndiaResponsibilities: · ● Driving sales collection numbers on a daily basis. · ● Depth knowledge of the finance industry, mainly with the Loan platform. · ● Experience in Loan giving industries are preferred. · ● Maintaining accurate records and proper follow-ups. · ● Explaining our ...
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F&B Agent
1 week ago
Hilton Bangalore, India OTHERF&B Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. · What will I be doing? · As a F&B Agent, you will be responsible for providing Guests with food and drinks as requested i ...
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F&B Agent
3 days ago
DoubleTree Suites by Hilton Hotel Bangalore Bangalore, India Full timeF&B Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.What will I be doing? · As a F&B Agent, you will be responsible for providing Guests with food and drinks as requested in a ...
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Corporate Travel Agent
1 day ago
Global Garner Sales Services Limited Bengaluru, India Part timeJob Description: Travel Agent (Part-time) · Position Overview: · We are seeking a part-time Travel Agent to join our travel agency and assist clients in planning and booking their travel arrangements. The ideal candidate should have a passion for travel, excellent customer servic ...
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skip trace agent
1 day ago
VCATCH Bengaluru, India Full timeCompany Overview · VCATCH is a renowned company that operates on Six-Sigma standards and has a core management team with decades of experience in the BPO industry. In addition to offering cost-effective call center services, VCATCH has expanded its expertise to various industries ...
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Real Estate Agent
5 days ago
SRK Green Avenues Pvt. Ltd. Bengaluru, IndiaCompany Description · SRKotapali Group is into real estate business since 2005 and we excel in our field. We are into property development, construction and Marketing. · Role Description · This is a full-time on-site role as a Real Estate Sales professional at SRK Green Avenues P ...
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Loan recovery agent
1 day ago
CapFront Technologies Bengaluru, India Full timeKey Requirements: · 10th or above 10th · Excellent communication skills · Fluency in languages · Mandatory languages: Hindi, Telugu, Tamil, Kannada, English (Hindi is compulsory + any 2 languages) · Work Location: Domlur, (Near Domlur Post Office) · Work from Office · Work Type: ...
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Real Estate Agent
1 day ago
Global Garner Sales Services Limited Bengaluru, India Full timeThe ideal candidate will be responsible for finding prospective clients, understanding their criteria, and find the plot/spaces that fit this criteria. You will then drive our buyers to close. Your entrepreneurial spirit will drive your success. · Responsibilities · Stage and sh ...
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International voice Agent
1 day ago
Bangalore Job Hub Bengaluru, India Full timeCompany Overview · Bangalore Job Hub creates pathways to dreams for candidates. With 500+ reviews and a 4.9 rating, we excel in BPO job placements in Jayanagar 9th Block. Visit for more details. · Job Overview · Junior: 1 to 3 years experience | Full-Time | Bangalore Urban & Ban ...
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Product Manager Virtual Agent
5 days ago
Kenvue Bengaluru, IndiaProduct Manager Virtual Agent · Responsibilities: · Responsible for operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling. · Responsible for ServiceNow Virtual Agent and utilizing VA t ...
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NOC Agent Tier 2
1 day ago
Diversified Bengaluru, IndiaJob Summary: (AV Programmer) · Location : Hebbal, Bangalore · Exp - 2 to 4 years · The NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – ...
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Housekeeping Agent-Conrad Bengaluru
4 days ago
Hilton Bengaluru, India OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Service Desk Agent – L1
5 days ago
Better Future Solutions LLP Bengaluru, IndiaTechnical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat. · Good experience in handling the issues related to outlook, MS team, VNP, Office 365, internet connectivity, p ...
IT Agent - Bangalore Urban, India - SolarEdge Technologies
Description
Power the Future with us
SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.
Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.
By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.
**This position will require night and weekend shifts.**
What will you be doing?
Requirements:
SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
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