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    ServiceNow delivery leader - Chennai, India - Syncarp

    Syncarp
    Syncarp Chennai, India

    1 week ago

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    Description

    We are looking for a "ServiceNow Delivery leader " for our global IT services provider

    Location: Chennai/Hyderabad

    15+ years of managing ServiceNow projects

    Expertise in ITOM/ITAM areas

    Responsibility :

    • Lead delivery and continuously evolve/improve the ServiceNow ITSM, ITOM, and ITAM areas
    • Recruit/hire and perform employee management and administration for practice team members (Business Process Consultants, Solutions Architects, etc.)
    • Lead IT organization, process, and enabling technology/tool assessment and design engagements (this is a player/coach role)
    • Lead, as program/project manager and hands-on SME ITSM-related projects and programs (this typically takes the form of leading the execution of the first phase(s) of an IT/ITSM roadmap)
    • Lead, ITSM/ITOM/ITAM SME ServiceNow design workshops, in partnership with ServiceNow technical SMEs
    • Oversee ITSM/ITOM/ITAM ServiceNow implementations, ensuring continuous alignment to ITIL and ServiceNow best practice


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