Rm - Open Market - Hf-housing Finance-sales - Pune, India - Kotak Mahindra
Description
Job description:
- Manage sales and distribution of Home loan from Digital channel.
- Manage and grow the Direct Sales team and focus on increasing their productivity.
- Ensure timely updation of lead status as per the policy of the bank.
- Ensuring Top Class service to Customers for better NPS (Net Promoter Score)
- Meeting HNI clients and explaining various products related to Home loan.
- Responsible for meeting defined login and disbursal threshold.
- Responsible for achieving disbursal targets of Home loan via DSTs and increasing their productivity.
- Responsible for training & development of the DST Team.
- Ensure additional revenue generation through cross sell of Insurance, CASA, Credit Cards etc.
- Coordinating with Internal teams like Credit, Legal, Technical, RCU & Operations for smooth flow of business.
- Responsible for end to end processing of the case and updating the status of the same to the customers and internal stake holders.
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