- Generate and analyze reports related to Professional Services and Implementation projects, providing insights and recommendations for improvement.
- Prepare and compile data and reports for Quarterly Operational Reviews and Board meetings, highlighting key metrics and performance indicators.
- Oversee and manage workflows in Freshservice, Rocketlane, Salesforce, JIRA, , and Freshdesk, ensuring smooth and efficient operations.
- Manage and administer project management tools to ensure workflows, integrations and automation are configured and maintained
- Administer access to various tools used by the team, ensuring appropriate access levels are maintained.
- Collaborate with internal teams, including Sales, Product Development, and Customer Success, to ensure alignment and coordination across departments.
- Coordinate internal and external audits, ensuring compliance with regulatory requirements and internal policies.
- Collaborate with the hiring team to support recruitment efforts, including reporting on the current state of open requisitions and assisting with candidate onboarding.
- Assist in performance management processes, including goal setting, performance evaluations, and performance improvement plans.
- Manage and audit operational processes to ensure adherence to standards and best practices, driving continuous improvement initiatives.
- Assist in the training and onboarding of new team members, providing guidance on operational processes and best practices.
- Hands-on experience in revenue operations and project management, preferably in a professional services or implementation environment
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proficiency in MS office applications
- Proficiency in project management tools and CRM (Freshsales/Salesforce) for administration and workflow management
- Good knowledge of Zapier & Workato tools
- Analytical mindset with the ability to identify trends, patterns, and areas for improvement.
- Attention to detail and accuracy in data analysis and reporting.
- Hands on experience working with SQL for data querying & Tableau for data visualization and analysis.
- Experience working in a fast-paced and dynamic environment, with the ability to adapt to change quickly.
-
Operational Specialist
19 hours ago
TrueCakes Bengaluru, IndiaWe are looking for an experienced and dynamic Operational Lead with at least 3-4 years of experience in the food and beverage industry to oversee and enhance the efficiency of our operations. The ideal candidate will be responsible for improving overall operational execution and ...
-
IT Operations specialist
14 hours ago
Resideo Bengaluru, India Full timeJOB DUTIES: · The IT Operations Specialist is a key player in the support of the IT infrastructure across all sites in Resideo. This role will initially support level 1 troubleshooting of AD and Network incidents. Over time, this position will take a wider importance by evolving ...
-
IT Operation Specialist
4 days ago
Airbus pioneers Bengaluru / Bangalore, India Full timeJob Description: · A position of IT Operation Specialist has just been opened within Airbus India for Information Management (IM) for Airbus Programmes, Customer Engagement & Services. Our mission is to deliver and contribute to innovative IT solutions that support their digital ...
-
Operational Specialist
2 days ago
TripFactory Bengaluru, IndiaResponsibilities: · Provide timely and professional assistance to customers via phone, email, and live chat channels. · Address customer inquiries regarding travel bookings, itinerary details, payment issues, and other related matters. · Resolve customer concerns and complaints e ...
-
Operational Specialist
5 days ago
Unacademy Bengaluru, IndiaUnacademy is looking for go-getters to build go-to-market and key initiatives for its business to ideate, plan, and execute operations that can unlock demand and growth. · Roles & Responsibilities · Interacting with educators for content creation and building long-term productive ...
-
Operations Specialist
1 week ago
msg global solutions Bengaluru, IndiaWho we are · msg global solutions is a systems integrator, software development partner and managed services provider focused on SAP solutions for accounting, finance, production, logistics, regulatory reporting, sustainability, performance management, customer experience and Io ...
-
Operations Learning Specialist
6 days ago
Iron Mountain Bengaluru, IndiaABOUT THE OPPORTUNITY · We are looking for an experienced Learning and Development Specialist to join our team for a fixed term period (1 year). As a key member of the Global Operations Transformation Learning team, the Learning and Development Specialist develops high quality so ...
-
YouTube Operations Specialist
1 week ago
Unacademy Bengaluru, IndiaPosition Title: YouTube Operations Specialist · Location: Bengaluru, Karnataka · Employment Type: Full-Time · Overview: · We are seeking a highly organized and detail-oriented individual to join our team as a YouTube Operations Specialist. In this role, you will be responsible fo ...
-
Sales Operations Specialist
1 week ago
upGrad Campus Bengaluru, IndiaJob Description: · Roles and Responsibilities: · ● Engage with existing customers to collect payments promptly, maintaining a professional and helpful approach. · ● Address customer queries and concerns promptly and effectively, providing appropriate solutions to their problems ...
-
Revenue Operations Specialist
1 week ago
Chargebee Bangalore Urban, IndiaChargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and ...
-
Talent Operations Specialist
19 hours ago
Ather Energy Bengaluru, IndiaYou'll be our: Talent Operations Specialist · You'll be based at: IBC Knowledge Park, Bengaluru · You'll be aligned with: Talent Operations Lead · You'll be a member of: Talent Strategy & Analytics, People Operations & Strategy · What will you be doing at Ather? · Administration ...
-
Marketing Operations Specialist
1 week ago
YAP Media Karnataka, IndiaYour Role --> Full-TimeMarketing Operations Specialist for #1 Business and Professional Development Podcast Network to help scale our fast-growing company by launching email campaigns, preparing external company communications, and maintaining marketing databases. · ––– · Hello M ...
-
Office Operations Specialist
1 week ago
AXA Group Bangalore, India STANDARDOffice Operations Specialist · India, Poland · AXA XL are creating a new delivery model based on agile and a new vendor model to enable more efficient delivery of technology with the business fully embedded in what we deliver.This Digital Factory will first deliver new capabilit ...
-
IT Operations Specialist SD_WM
4 days ago
Airbus pioneers India, Bengaluru / Bangalore Full timeJob Description: · IT Operations Specialist - SAP Sales & Distribution, Outbound Logistics · IT in Airbus aims at becoming a core function, where sustainable IT is starting to transform our company, where our customers can benefit from our innovative products and services, where ...
-
HR Operations Specialist
6 days ago
ABB Bangalore, India OTHERHR Operations Specialist - ELCM · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all di ...
-
HR Operations Specialist
1 week ago
ABB Bangalore, India OTHERHR Operations Specialist - ELC · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dim ...
-
HR Operations Specialist
1 week ago
ABB Bangalore, India OTHERHR Operations Specialist - ELC · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dim ...
-
Regulatory Operations Specialist
5 days ago
Philips Bengaluru, India Full timeJob Title · Regulatory Operations SpecialistJob Description · Job title: Regulatory Operations Specialist · In this role, you have the opportunity to · Regulatory Affairs Specialist – Ultrasound, Regulatory Operations will have an exciting opportunity to lead the Regulatory Affai ...
-
HR Operations Specialist
1 week ago
ABB Bangalore, India OTHERHR Operations Specialist - ELC · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dim ...
-
IT Operation Specialist for Techdata
1 week ago
Airbus Defence and Space Bengaluru, IndiaMust have skills: · ● Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 5 years of total experience in Information Technology · ● Capacity to understand technical and operational Systems (SAP, monitoring ...) in order to ope ...
Lead Operations Specialist - Bengaluru, India - Chargebee
Description
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
We are seeking an experienced and detail-oriented Operations Specialist to join our Revenue Operations teams partnering with Professional Services and Implementation. The Operations Specialist will play a crucial role in supporting the operational aspects of our implementation projects, ensuring smooth project execution and delivery.
Roles and responsibilities:
Required skills: