Jobs
>
Delhi

    Application Support Engineer - Delhi, India - Servify

    Servify
    Servify Delhi, India

    1 week ago

    Default job background
    Description

    Key Responsibilities :
    Help resolve technical queries and software issues for the customer quickly and efficiently.
    Obtain all the information necessary in order to resolve a customer software and technical query.
    Manage customer expectations regarding estimated response times for issue resolution.
    Collaborate with Internal teams to address customer inquiries and escalate when required.
    Own the customer queries from start to finish; communicate with customers regularly on issue status.
    Recommend improvements on existing processes based on the experience gain from customer queries.
    Translate Customer issues into application features.
    Strong experience with SQL and MySQL.
    Deploying, automating, maintaining and managing AWS cloud.
    Based production system, to ensure the availability, performance.
    Scalability and security of productions systems.


    Requirements :
    Bachelor's degree in computer science or equivalent.
    Excellent communication skills (verbal and written) in English.
    Complex problem-solving skills and a strong attention to detail.

    • 5 years' experience in area of Application and/or Customer support.
    • 5 years' experience in supporting applications developed with , Java, Python and AWS are desired.
    Excellent interpersonal skills.
    Able to work under pressure and frequently changing priorities.
    Previous experience in high availability / mission critical application support.
    Eagerness to learn and acquire new skills.
    Strong knowledge in ITIL practices in the area of Incident, Change and Problem management.
    Experience with Cloud-based environment (AWS).
    Experience in automating support tasks using Python scripting.
  • Excis Compliance ltd

    Desktop Support Engineer L2

    1 week ago

    Excis Compliance ltd Delhi, India

    Job DescriptionDesktop Support Specialist nabízí technickou podporu pro desktopové systémy, software a síťové problémy. Pomáhá uživatelům s odstraňováním a řešením hardwarových a softwarových problémů. Spravuje také konfigurace systémů, instalace a aktualizace, aby zajistil optim ...

  • Growthhub Consultants

    Network Support Engineer@delhi

    3 weeks ago

    Growthhub Consultants Delhi, India

    **Education Qualification-Any Technical Degree** · **Experience-1- 2 yrs** · **Salary-25,000-28,000** · **Key Responsibilities** · **1. Supplier and Network Management** · - Arrange and install network as directed by the senior network engineer. · - Screen network performance and ...

  • Parmar Staffing Ltd

    IT Support Engineer

    3 weeks ago

    Parmar Staffing Ltd Delhi, India

    Job Description · This is a remote position. · IT Support Engineer - SAAS - Remote · We are hiring for a fully remote IT Support Engineer to work with a SAAS business based in the UK. · The role will be supporting users of the SAAS product. · You will have at least 3 years experi ...

  • Analytix Business Solutions (India) Pvt. Ltd.

    Support Engineer

    3 weeks ago

    Analytix Business Solutions (India) Pvt. Ltd. Delhi, India

    Basic knowledge of VLAN, STP, SSH, SNMP V3, Port Security, ACL, EIGRP, TACACS+ vs RADIUS, NetFlow etc.Basic configuration of router, LAN switch, Firewall, wireless, servers, backup systems etc.Perform network maintenance and system upgrades including service packs, patches, hot f ...

  • Solifi

    IT Support Engineer

    1 week ago

    Solifi Delhi, India

    Great vacancy IT Support Engineer hiring now · Great vacancy IT Support Engineer hiring nowCurrent VacanciesGet StartedApplicant Portal : Job Details: IT Support Engineer · Full details of the job. · Vacancy NameIT Support EngineerVacancy NoVN578Job TitleIT Support EngineerWork L ...

  • MigrationIT

    Support Engineer

    1 week ago

    MigrationIT Delhi, India

    Job DescriptionEnd User Device Support. · Designing and implementing new network devices and/or improving the efficiency of current networks. · Installing, configuring and supporting network equipment, including routers, proxy servers, switches,DNS, DHCP and WAN/LAN.Configuring N ...

  • Movegistics

    Application Support Engineer

    4 weeks ago

    Movegistics Delhi, India

    Company Description · Movegistics, a division of Netensity, is a cloud-based software automation platform designed for the moving industry. We aim to help moving companies achieve amazing results quickly by utilizing our Movegistics CRM platform, the only complete, cloud-based CR ...

  • MicroStrategy

    Cloud Support Engineer

    2 weeks ago

    MicroStrategy Delhi, India

    Cloud Support Engineers are responsible for providing technical support for a set of MicroStrategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of our MicroStrategy Community, and further growing their MicroStrategy Product ...

  • CallTek

    Wireless Support Engineer

    2 weeks ago

    CallTek Delhi, India

    Wireless Support Engineer · About the job : · Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. · As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wire ...

  • SkySys

    ⁠Product Support Engineer

    1 week ago

    SkySys Delhi, India

    Role: · Product Support Engineer (Big Data / Hadoop) · Position Type: · Full-Time Contract (40hrs/week) · Contract Duration: · Long Term · Work Hours: · IST (India Time Zone) · Work Schedule: · 8 hours/day (Mon-Fri) · Location: · 100% remote (can work from anywhere in India) · Jo ...

  • Trilliant

    Software Support Engineer

    3 weeks ago

    Trilliant new delhi, India

    Description · : Trilliant is currently hiring a Software Support Engineer who will report to the Director of Customer Operations. The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Trilliant's customers and channel partners in support of new and existi ...

  • Black Pearl Consult

    IT Support Engineer

    11 hours ago

    Black Pearl Consult Delhi, India

    Job Description · We are seeking a dedicated and skilled · IT Support Engineer · to join our client's team. The ideal candidate will provide technical support and assistance to ensure the efficient operation of IT systems and services. This role involves troubleshooting hardware ...

  • SailPoint

    Support Engineer

    1 week ago

    SailPoint Delhi, India

    This position (part of our Customer Support Team) is responsible for working directly with SailPoint field personnel and customers to identify, troubleshoot, and resolve technical problems directly or in conjunction with our engineering teams.To be located in Pune, IndiaResponsib ...

  • Telefire

    Technical Support Engineer

    1 week ago

    Telefire Delhi, India

    Telefire, a leading company in Buildings Technology from Israel, is seeking a Technical Director to work with us and establish our presence in India. · Telefire has been the leading manufacturer of fire control panels and detectors for over 45 years. Alongside its line of fire de ...

  • Trilliant

    Software Support Engineer

    3 weeks ago

    Trilliant delhi, India

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to d ...

  • Crossover

    Technical Support Engineer

    3 weeks ago

    Crossover delhi, India

    About the Role : · - We are seeking a highly skilled and innovative Technical Support Engineer to join our team and play a key role in shaping the future of our customer support operations. · - You will leverage your expertise in telecommunications and your understanding of AI to ...

  • D2N Solutions

    Desktop Support Engineer

    2 weeks ago

    D2N Solutions Delhi, India

    Company Description · D2N Solutions specializes in providing Talent and Solutions to help companies build teams. They find leaders and team players who are experts in their domains to grow businesses and fit in their culture. The team consists of recruitment, compliance, finance, ...

  • Excis Compliance ltd

    IT Support Engineer

    1 week ago

    Excis Compliance ltd Delhi, India

    Job DescriptionWe are searching for a solution-focused · desktop support technician · to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should als ...

  • Boomi

    Product Support Engineer

    2 weeks ago

    Boomi Delhi, India

    About Boomi and What Makes Us Special · Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform ...

  • INT ENTERPRISES

    Network Support Engineer

    1 week ago

    INT ENTERPRISES Delhi, India

    Company Description · INT ENTERPRISES is an established company with 22 years of experience in providing excellent service to numerous clients internationally. We believe in selecting only the best professionals to join our team, ensuring that every team member is thoroughly vett ...