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    ⁠Product Support Engineer - Delhi, India - SkySys

    SkySys
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    Description

    Role:
    Product Support Engineer specialized in Big Data and Hadoop technologies.

    Company:
    This is your chance to join a dynamic team!

    Position Type:
    Full-Time Contract (40 hours/week)

    Contract Duration:
    Long-Term

    Work Hours:
    IST (India Time Zone)

    Work Schedule:
    8 hours/day (Monday to Friday)

    Location:
    100% remote (can work from anywhere in India)

    Job Responsibilities:

    • Provide technical support to field engineers and technicians troubleshooting computer systems and software.
    • Collaborate with a cross-functional team to solve complex software issues.
    • Conduct user acceptance testing and document root cause corrective actions.
    • Assist in customer installation, training, and testing of systems.

    Minimum Qualifications:

    • MS/BS degree in computer science or related field.
    • 5+ years' experience in software development and troubleshooting.
    • Proficiency in shell scripting, Java, SQL, Python, and more.
    • Experience with Windows Server, Linux, and Windows Hypervisor.
    • Familiarity with Hadoop platform, MQTT, Kafka, and JSON formats.
    • Strong communication skills.

    Preferred Qualifications:

    • 3+ years' experience in Hadoop, Spark, Kafka, and more.
    • Experience with Jira/Confluence and databases like HBASE, Postgres.
    • Hands-on experience with networking devices and server maintenance.


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