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    Senior Language Production Lead - Mumbai, India - Lionbridge

    Lionbridge
    Lionbridge Mumbai, India

    2 weeks ago

    Default job background
    Full time
    Description

    Senior Language Production Lead

    Position Summary

    The Language Lead is responsible for coordinating and executing language-related activities such as asset and tool management, language process and quality management, and terminology management adhering to the defined customer requirements and customer-specific language strategies, as well as internal methodology of language processes.

    What You Will Do

    • Provide input on client proposals and expectations by leading and coordinating linguistic activities to enable the successful execution of projects and deliveries to improve customer outcomes.
    • Carry out RCA of issues on account level, modifying processes, assets, or work practices to drive continuous improvement.
    • Oversee creation of the client review instruction templates.
    • Coordinate and manage the execution of assigned language tasks.
    • Carry out complex source text analysis to assess the linguistic requirements and terminology needs and prepare instructions for internal team members and external translation partners, as required.
    • Assess potential linguistic issues and make recommendations on risks, contingencies, and localization strategies on complex projects.
    • Manage complex linguistic issues and queries during the project life cycle.
    • Develop and implement linguistic assets, such as Translation Memories, glossaries, style guides, and CAT/CAR tool configurations.
    • Manage terminology to ensure compliance with subject matter specialization, standards, and customer specific needs.
    • Assist in the implementation of work processes and tools to increase efficiency and quality of work.
    • Manage customer feedback and complaints and communicate with clients as appropriate.
    • Monitor customer quality metrics and contribute to quality plans.
    • Monitor partner performance and collaborate with partners to provide feedback and define improvement plans.
    • Communicate clearly, precisely, and effectively about the assigned tasks with all stakeholders.

    To Be Successful You Will Have

    • Good knowledge of language technology concepts and tools, e.g., Translation Memories, Computer Assisted Translation, Computer Assisted Revision, Machine Translation.
    • A process and quality-oriented mindset with the ability to execute tasks to achieve high-quality results.
    • Ability to write/maintain project documentation.
    • Strong analytical and problem-solving skills.
    • Ability to work well with others in a multicultural and fast-paced environment.
    • Ability to work under pressure in a deadline-driven environment.
    • Strong collaboration skills within remote teams.
    • The capacity to work on complex and/or global projects.
    • Proactivity and ability to work independently.
    • Excellent communication skills, both oral and written.

    In Return, You Can Expect

    • A unique opportunity to participate in Language Services processes and develop a wide range of skills on complex projects.
    • To work with a passionate and diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services, and Business Operations.
    • Opportunities for growth in a stable, global company with a solid market position.
    • Professional development opportunities in a multi-cultural environment – Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.
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