Customer Acquisition Internship - Bangalore, India - FullThrottle Labs

FullThrottle Labs Bangalore, India

3 weeks ago

Internship, Full time

Description

About the internship:

Selected intern's day-to-day responsibilities include:

1. Own overall relationships with new and old customers, which includes giving training to new customers on the product, managing on-boarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction.

2. Maintain and develop customer success strategies and best practices.

3. Communicate effectively with both internal and external senior-level management to understand customer needs and complaints in detail, maximize retention and growth, and communicate learnings.

4. Maintain existing customer success metrics and data as directed.

5. Provide critical insights to the product team as a means to improve our developing platform.

6. Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.

7. Effectively maintaining client relationships with timely follow-ups, and collecting regular feedback.

>

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 3rd May'24 and 7th Jun'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Freshers looking for jobs may also apply

Stipend:

INR ₹ 10,000-15,000 /month

Deadline:

:59:59

Other perks:

Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages, Job offer

Skills required:

Problem Solving, English Proficiency (Spoken), English Proficiency (Written) and Effective Communication

About Company:

FullThrottle Labs primarily builds B2B business productivity applications ranging from team management software, hiring automation tools, marketing automation software, and so on. In addition, we also provide consulting to selected Y Combinator and other partner startups and SMEs.

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