International Voice process - Sahibzada Ajit Singh Nagar, India - QMBITZ

QMBITZ Sahibzada Ajit Singh Nagar, India

Found in: Talent IN C2 - 4 days ago

Full time

Description

At QM Bitz, we are dedicated to providing cutting-edge technology solutions to companies in the high-tech industry. Our team of experts specializes in Transportation, Logistics, Supply Chain and Storage

The Role

You will be responsible for :

Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.

Ideal Profile

You possess a Degree/Diploma in any field.
Fresher's are also welccome
You have strong communication and interpersonal skills and a proven track record in building relationships with senior level stakeholders.
You have working knowledge of communication, BPO experience and Negotiation skills
You are highly goal driven and work well in fast paced environments
You are a strong team player who can manage multiple stakeholders
You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

Leadership Role
Attractive salary & benefits
Great work environment

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