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    Hiring for International Voice Process - Kolkata, India - Power Solutions

    Power Solutions
    Power Solutions Kolkata, India

    2 weeks ago

    Default job background
    Full time Customer Service / Support
    Description

    Job Title:
    International Voice Process Executive


    Location:
    Kolkata


    Salary:
    Up to 30,000 INR per month


    Job Description:
    We are seeking dedicated and dynamic individuals to join our team as International Voice Process Executives in Kolkata.

    This role is perfect for those who excel in customer service, have strong communication skills, and are eager to work in a global environment.


    Key Responsibilities:
    Handle inbound and outbound calls professionally, addressing customer inquiries, concerns, and requests.
    Provide exceptional customer service and support to international clients.
    Effectively resolve customer issues, ensuring customer satisfaction.
    Maintain accurate and detailed records of customer interactions.
    Collaborate with team members to meet service level agreements and targets.
    Stay up-to-date with product knowledge to assist customers effectively.

    Requirements:
    Excellent verbal and written communication skills in English.
    Strong customer service orientation.
    Willingness to work in a dynamic, 24/7 work environment.
    Prior experience in a similar role is a plus, but not mandatory.
    High school diploma or equivalent required.

    Benefits:
    Competitive salary of up to 30,000 INR per month.
    Comprehensive training and development programs.
    Opportunity to work with a diverse and inclusive team.
    Career advancement and growth opportunities.
    Employee benefits and incentives.

    If you are a customer-centric professional looking to kick-start your career in the international voice process, we invite you to join our team and be a part of our success story.


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