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    Assistant Manager - gurugram, India - Max Life Insurance

    Max Life Insurance
    Max Life Insurance gurugram, India

    21 hours ago

    Default job background
    Description

    KEY RESPONSIBILITIES

    :
  • Managing Business Requirements:
  • Tracking Business's IT Requirements and regular status updates
  • User Expectations Management on quality, testing, design
  • Responsible for ensuring dashboards to stakeholders
  • Business Consultancy:
  • Partner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions
  • Analyze existing business processes to understand Business's need to improve operational efficiency
  • Solutions Implementation:
  • Interface between Technology and Business and is responsible to propose end-to-end quality solutions
  • Responsible for detailed analysis of the Business Requirements from functional standpoint
  • Responsible for end-to-end solution design in-line with robust architecture practices
  • Responsible for ensuring all possible business scenarios are covered
  • Responsible to own & work with Production Support teams to solutionize Production Defects & adherence of governance process including RACIS matrix
  • Sustenance:
  • Responsible to maintain the SLA for L1, L2 & L3 teams
  • Responsible for weekly meetings & dashboards with respective business teams
  • Support in application monitoring, performance, System tuning, up-keep & hardening
  • Managing the knowledge repository & periodic trainings to team
  • Support in upgrades(n-1)/VAPT/License/Compliance
  • Support - compliance/IS/data leakage open points for the system
  • Support DR Readiness & completeness, system audits
  • API enablement/common capability creation
  • Maintain System/service/response time and SLA's

    • Measures of Success

  • Execution measures:
  • Adherence to Quality and schedule

    • Key Relationships (Internal /External)

    Both

    Key competencies/skills required

    Insurance knowledge (Must), LOMA (preferred)

    Good Communication Skills

    Insurance Knowledge

    Vendor/Stake holder Management

    Desired qualifications and experience:

    Bachelors degree in an engineering discipline from a reputed university / institute OR MCA from a reputed university / institute

    Knowledge and skills required:

  • 0-2+ years of relevant PAS experience and Should be working or should have worked with large reputed organizations
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