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    Operations Supervisor - Mumbai, India - Crane Worldwide Logistics

    Crane Worldwide Logistics
    Crane Worldwide Logistics Mumbai, India

    3 days ago

    Default job background
    Full time
    Description

    Job Responsibilties:

  • Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
  • Coordinates daily and weekly activities, planning workloads and staffing accordingly
  • Accountable for production, supervision and discipline of employees, and conflict resolution
  • Monitor and evaluate employees based on goals and standards
  • Enforce policy and procedure compliance
  • Coordinate with other departments within the company
  • Respond to & solve production problems
  • Train employees on job specific duties and develops employees through coaching
  • Make suggestions and show initiative for process improvements
  • Effectively communicate with clients, vendors and employees
  • Assist Operations Manager with planning and budget process
  • Other duties as assigned

    • Other Skills and Abilities:

  • Problem solving- identifies and resolves problems in a timely manner
  • Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
  • Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

    • Education & Experience:

  • High school diploma or GED Required
  • Four years industry experience required
  • Two years supervisory required
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