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    Associate - Projects - Bangalore, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Bangalore, India

    6 days ago

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    OTHER
    Description

    Functional Lead

    Qualification:

    Masters Of Business Administration

    Responsibility:

    Sales Support:

    • ? Understand specific client requirements and analyze them.
    • ? Conduct detailed costing based on time and effort estimation if required.
    • ? Provide inputs for client demos/presentations/collaterals (such as capability deck and case study), communication & pitch.
    • ? Provide support to onsite employees during deal making process.
    • ? Participate in geographic specific event / seminars if required.
    • ? Provide input for creating response to RFPs/RFIs.
    • ? Provide support during proposal development.
    • ? Conduct research on industry specific solutions and new platforms required.
    • ? Participate in seminars /conferences.
    • ? Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.
    • New Solution Development.
    • ? Conduct market research to identify new solution area.
    • ? Create business case for new solution.
    • ? Share business case with Senior Consultant / Team Lead for inputs.
    • ? Detail out new solutions as required map solution developed to client space.
    • ? Provide support for project execution involving new solution if required.
    • ? Followup to closure in order to implement change and escalate to supervisor if required.
    • Knowledge Management.
    • ? Update knowledge articles in the knowledge management repository.
    • ? Create knowledge articles on the problem workaround solutions.
    • ? Maintain knowledge management database.
    • ? Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.
    • Solution Engineering.
    • ? Conduct gap analysis to analyze the asis and wouldbe state of the business.
    • ? Provide guidance in creating solutions for the gaps.
    • ? Confirm technical feasibility of solution.
    • ? Design end to end solution for the client and plan for integration.
    • ? Provide work around as needed where standard solution is not required.
    • ? Map solution/ deliverables to service level agreement (SLA) for delivery.
    • ? Understand context of different clients to suitably structure solution implementation.
    • ? Detail out customization requirements/ configuration changes required.
    • ? Obtain approval and validation on solution developed.
    • Implementation and Testing.
    • ? Configure the system based on the requirements.
    • ? Carry out testing before handover to the users.
    • ? Test development objects and give feedback to the technical team.
    • ? Conduct pilot for solution developed.
    • ? Review and obtain signoff deliverables.
    • ? Manage deadlines for functional deliverables.
    • ? Create data migration and cutover plan.
    • ? Conduct workshops to get a buy in on recommendations.
    • ? Guide users in uploading data into the system.
    • ? Support analysis of data issues and route for resolution.
    • ? Create test cases based on the knowledge of the domain/product.
    • ? Conduct test workshops.
    • ? Plan for and conduct system testing based on the scenarios using various testing tools as required.
    • Project Support & Functional Change Management.
    • ? Configure/change configuration based on the ticket.
    • ? Carry out testing before handing over to the users, test development objects and give feedback to the technical team.
    • ? Meet project SLAs, give ticket resolution feedback to the customer.
    • ? Support creation of business case for an IT initiative.
    • ? Provide inputs for calculation of the project TCO and KPIs such as ROI.
    • ? Provide input towards determination of project risks and recommendations on product and platform.
    • ? Understand stakeholders' pain points, business objectives and organization culture.
    • ? Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.
    • ? Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
    • ? Redesign processes/framework based on recommendations.
    • ? Keep track of timelines and deliverables with respect to the functional area.
    • ? Communicate with client and project team when necessary.
    • ? Contribute towards driving functional change management in engagements as needed convince/guide the customer to move from an existing solution to a new solution.
    • ? Support organizational change management processes for respective work streams.
    • Client Management/Relationship Management.
    • ? Manage client relationships from start to execution.
    • ? Follow through on commitments, achieve timely resolution of issues.
    • ? Conduct initiatives to meet client expectations.
    • ? Approach client proactively to better understand issues and needs.
    • ? Work to expand professional network in the client organization.
    • ? Share business value of services to win engagement.
    • People Management.
    • ? Create training courses and supporting artefacts on the training server such as demo, presentation.
    • ? Configure the system for training.
    • ? Assist in selection of representative employee groups for training.
    • ? Plan the training calendar.
    • ? Conduct training with the help of academy.
    • ? Mentor consultants with respect to product and domain skills on projects ? Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.
    • ? Organize team initiatives on a periodic basis.
    • ? Provide guidance to new members in the team.

    Must Have Skills

    • Spring Boot
    • Microservices
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