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    Support Engineer I - Noida, India - ADCI - Uttar Pradesh - F26

    ADCI - Uttar Pradesh - F26
    ADCI - Uttar Pradesh - F26 Noida, India

    8 hours ago

    Default job background
    Full time
    Description
    Some of the key job functions

    • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
    • Software deployment support in staging and production environments
    • Develop tools to aid operations and maintenance
    • System and Support status reporting
    • Ownership of one or more Digital products or components
    • Customer notification and workflow coordination and followup to maintain service level agreements
    • Work with support team for handingoff or taking over active support issues and creating a team specific knowledge base and skill set
    We are open to hiring candidates to work out of one of the following locations:

    Noida, UP, IND

    BASIC QUALIFICATIONS

    • 1+ years of software development, or 1+ years of technical support experience
    • Experience troubleshooting and debugging technical systems
    • Experience scripting in modern program languages
    PREFERRED QUALIFICATIONS

    • 1+ years of technical support experience


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