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Ahmedabad

    Front Desk - Ahmedabad, India - Lavana Lifestyle solutions Pvt Ltd

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    Full time
    Description

    Front Desk Manager Responsibilities:

    • Defining and implementing front desk objectives and procedures.
    • Hiring and training staff and managing the shift schedules.
    • Tending to guests' complaints and questions and providing exceptional customer service.
    • Ensuring that the front desk and reception area is kept clean and organized.
    • Maintaining front desk office supplies and equipment.
    • Managing budgets, records, and contracts.
    • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
    • Conducting performance reviews with the front desk staff.
    • Generating reports and feedback for presentation to the general manager.
    • Performing administrative duties such as filing and updating records, among others, as needed.

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